Network Engineer

About Highrise AI Highrise AI is a GPU-native infrastructure platform built for modern AI workloads. Designed for developers and enterprises operating in performance-critical and security-sensitive environments, Highrise delivers scalable GPU compute across dedicated clusters, managed cloud, and confidential environments. Highrise combines bare-metal performance with full-stack orchestration, API-driven access, and hardware-enforced isolation to support training, fine-tuning, and production-scale deployment of AI models. From reserved GPU capacity to enterprise-grade confidential compute, Highrise provides flexible infrastructure models tailored to the needs of builders operating at scale. Beyond infrastructure, Highrise integrates disciplined operations, advanced automation, and on-site engineering expertise to sustain high uptime and predictable performance across deployments. These capabilities extend beyond Highrise-owned fleets: through managed services, Highrise also operates third-party GPU hardware on behalf of customers and partners, applying the same operational standards to infrastructure it does not own. Highrise is a subsidiary of Hut 8 Corp., an energy infrastructure platform. Hut 8 integrates power, digital infrastructure, and compute at scale. Highrise serves as the compute and operations layer—designing, deploying, and operating next-generation GPU clusters from commissioning through production. ROLE OVERVIEW We are looking for Network Engineers to expand and evolve our AI Infrastructure Service Operations team. In this role, you will help deliver the highest standard of performance and reliability in network infrastructure supporting HPC AI/ML workloads, serving as an escalation point for our frontline NOC. The successful candidate combines expertise in switch fabric, storage network and WAN technologies, with strong operational discipline, demonstrated automation capability, and excellent customer-facing skills. KEY RESPONSIBILITIES Network Performance and Reliability • Support frontline NOC during work hours, and as part of a shared off-hours on-call rotation. • Provide a low-latency response to resolve network faults in production infrastructure. • Lead incident management and drive prevention actions for network-related service impacts. • Work with our NOC and SRE teams to define and deliver continuous improvement to our network observability and impact mitigation tooling • Work with our Development teams to drive efficiency through task automation Documentation, Enablement, and Collaboration • Create and maintain clear documentation, standards, and runbooks for production network infrastructure. • Drive automation efforts to reduce toil and extend observability in network infrastructure. • Work directly with customers to understand how best to support their use cases, driving reliability and performance. • Bring the voice of the customer to product and platform teams to ensure we deliver the services and features they need. ABOUT YOU Education and Experience • College diploma or university degree in computer science, engineering, or related field, and/or equivalent work experience. • 5+ years experience with managing network infrastructure at scale in 24x7 environments. • 2+ years experience in modern private cloud stack environments. • Solid understanding of network technologies including VLANs, VXLAN, OSPF, BGP, NSX or similar SDN technologies, routing, switching, and load balancing. • Hands-on experience with scripting or programming languages for automation, and familiarity with basic database concepts. • Experience with automation and infrastructure as code tools is a strong asset. Core Competencies • Strong analytical and problem-solving abilities, with high attention to det