Host Person - Fine Dining

The Fine Dining Host Person is responsible for delivering an exceptional first and last impression for guests within a luxury restaurant at Wynn Las Vegas. This role ensures a seamless, refined arrival and seating experience through attentive service, detailed coordination, and personalized guest engagement. The Host Person serves as the central point of communication for guest flow, reservations, and front-of-house organization while upholding Wynn’s Forbes Five-Star standards and commitment to service excellence.   Key Responsibilities Guest Experience & Arrival Presentation • Greet all guests with poise, warmth, and professionalism, using eye contact and personalized acknowledgment when possible • Anticipate guest needs and preferences to provide a tailored, elevated experience • Maintain a polished, confident presence that reflects the luxury positioning of Wynn restaurants • Ensure each guest’s arrival and departure experience is seamless, gracious, and memorable   Reservations & Seating Coordination • Manage reservations and guest seating with precision, balancing service pacing and guest expectations • Coordinate VIP arrivals, special occasions, and high-priority reservations with management and service teams • Provide accurate wait times and manage waitlists while maintaining guest satisfaction • Optimize seating flow to ensure efficiency without compromising the guest experience   Luxury Service Delivery • Demonstrate strong attention to detail in all aspects of arrival experience (greeting standards, seating, menu presentation, guest transitions) • Maintain awareness of dining room atmosphere, including guest mix, pacing, and overall ambiance • Uphold Forbes Five-Star service standards through attentive, thoughtful, and proactive guest interaction   Communication & Guest Coordination • Act as a liaison between guests, servers, and management to communicate guest preferences, VIP status, and special requests • Maintain clear, constant communication with front-of-house teams to ensure readiness for seated guests • Relay guest feedback and service opportunities to leadership in real time   Guest Relations & Service Recovery • Handle guest inquiries, concerns, and special requests with discretion, urgency, and professionalism • Coordinate with management to execute service recovery when necessary • Support special guest needs, including accessibility, celebrations, and customized dining arrangements   Operational Excellence • Maintain cleanliness, organization, and presentation of the host stand and entry area • Ensure menus, reservation systems, and guest materials are accurate and properly maintained • Complete all opening and closing procedures and adhere to established operational standards • Attend pre-shift meetings to stay informed of VIPs, menu updates, and daily priorities   Compliance & Brand Standards • Adhere to all Wynn grooming, appearance, and uniform standards • Follow all health, safety, and sanitation regulations • Execute all responsibilities in accordance with Wynn policies and departmental procedures • Act as an ambassador of Wynn’s brand, values, and culture   Education & Experience • High school diploma or equivalent required • 1–2+ years of experience in a fine dining, luxury hospitality, or upscale guest service role preferred • Experience with reservation systems (e.g., SevenRooms or similar) preferred • Candidates must be at least 18 years of age   Knowledge & Skills • Exceptional communication and interpersonal skills • Strong attention to detail and ability to anticipate guest needs • Ability to manage multiple priorities in a fast-paced, high-expectation environment • Professional presence with a refined and service-oriented mindset   Licenses & Certifi