Senior Manager, Long-Term Planning

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About the role

The Senior Manager, Long-Term Planning will serve as the architect of our future-state planning for the North America (NA) market, comprising our US and CA businesses. Reporting into the Director, Strategic Planning, you will be responsible for implementing a structured, long-term strategic planning horizon in the NA business. This role will optimize North American supply chain and fulfillment operations and implement long-term strategies aligned with business objectives. Working closely with our Planning team, Procurement, Fulfillment, Product, and other key stakeholders, you will play a crucial role in delivering exceptional value to our customers. This role demands a strategic mindset, strong analytical skills, and effective collaboration to ensure a seamless flow of goods and services. This is a critical Individual Contributor (IC) role responsible for two major transformations: • Implementing a formal Sales & Operations Planning (S&OP) process in the US, leveraging our Canadian model as a reference point • Leading and continue improving our existing S&OP process in Canada • Acting as the key NA Planning representative for our global transition from manual tools into an Advanced Planning System Responsibilities: • Build and Launch US S&OP: Lead the design and implementation of a structured monthly Sales & Operations Planning (S&OP) process for the US market. You will facilitate the monthly review meetings, identifying misalignments between demand and supply, and owning the escalation process to senior leadership when decisions on footprint, inventory, or labor are required. • Drive Long-Term Alignment: Own the long-term view (16–52 weeks) of end-to-end plans. You will collaborate with Network, Demand, Fulfillment, and Supply Planning counterparts to assess risks and ensure our infrastructure can support initiatives like "Project 500" (expanding to 500+ recipes) and "Infinite Choice". • Set-up framework to ensure alignment on long term network strategy across both markets, from a volume allocation to distribution center perspective, and identify risks and opportunities associated with evolving box count and site performance landscape • Resolve Strategic Risks: Act as the primary cross-functional liaison to identify and resolve long-range constraints. You will translate the "how" of planning into the "so what" for the P&L, quantifying impacts on inventory, cost, and service levels. • Champion Process Standardization: Partner with global Planning counterparts to understand successful operating models and adapt best practices for NA, fostering a unified North American planning culture. • Establish Key Performance Indicators: Define and track success metrics for long-term planning accuracy, including inventory health, capacity utilization, and forecast stability, establishing a performance-driven culture. • Support planning Tooling Strategy (Build vs. Buy): Help define detailed business requirements, participate in evaluation of external vendors versus internal builds, and draft the business case to move the NA planning function away from manual Google Sheets toward an integrated, automated Planning System. You are: • A Strategic Thinker: You can look past today's operational fires to solve tomorrow's structural problems. • Data-Driven & Analytical: You use logic to think critically through complex problems, exploring data to inform operational decision-making. • An Effective Communicator: You can distill complex supply chain risks into clear decision points for the Executive Team. • A Change Agent: You are comfortable driving process adoption in an environment transitioning from siloed operations to integrated planning. • Self-driven: You can take an ask and drive it to completion end-to-end without requiring co

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