Head of Product

Who we are At OpenUp, our mission is to make mental well-being accessible to everyone. Following a ‘high tech & high touch’ approach, we support companies, their employees, and their families with proactive and practical mental health services. Through our digital platform, clients can access 1:1 check-ins, online courses, articles, videos, group sessions, mindfulness practices, and a team of committed mental well-being experts. As we believe that mental and physical well-being are deeply connected, we have also added Lifestyle Experts to our offering, focusing on nutrition, exercise, and sleep. We offer a truly holistic approach that helps people take ownership of their health. We’re proud to work with forward-thinking organizations and are committed to raising the bar on accessible care. OpenUp was ranked in the Top 3 on LinkedIn’s Top Startups list for 2023, 2024 & 2025 and is continuously growing. We are expanding our international teams and we are searching for like-minded talent. We are already serving 2000+ companies (e.g. Rituals, Deloitte, Decathlon, KPMG, and McDonalds), through which 600K+ employees have access to our product. About the role We are hiring a Head of Product. You will own the product portfolio and activation, from how employees discover OpenUp to how they keep using it, and work with the Head of Engineering and Lead Designer on how it gets built. You will spend part of your time setting direction and part of it hands-on with your team, close to the work and to our clients. This is a leadership role for a builder, reporting to the Chief Product & Technology Officer. The title is a familiar one for a broad role: we care most about what you have built and the numbers you have moved. What you'll do • Own activation end to end. Help every employee with access to OpenUp find it, sign up and keep coming back. Connect what clients and users tell us to what we build, and measure the result. • Own the product portfolio and shape new services. Craft and launch new services & products with the teams that deliver them, and combine them into bundles that fit customer segments. • Turn strategy into a roadmap and bets. Translate company strategy and our client segments into problems worth solving, each with a clear target, date and owner. • Drive retention and expansion with Commercial and Customer Success. Bring them in while bets are being shaped. Hear what clients are buying and why, and shape the roadmap to drive Net Revenue Retention. • Own go-to-market inside our clients. Own positioning inside client organisations, launches and enablement, and use CRM and automation to scale them. • Build the operating system. Playbooks, AI workflows and a learning loop that let product managers, designers and engineers make good decisions independently. • Champion AI-native product development. Set the bar for how the team uses AI to research, prototype and build, and know how to tell whether an AI product is actually getting better. • Lead a senior team. Product managers, content operations and services specialists. About you You are a builder who has owned a product portfolio and commercial numbers, and led people while doing it. You might come from product, engineering, a founding team or general management. You are as comfortable in a commercial conversation as a technical one, and you are at your best close to both the customer and the team. • A systems thinker. You design the mechanism rather than chasing results by hand. You can go deep into an unfamiliar problem, then step back and set strategy from many inputs. • Commercially minded. You have carried a number, such as retention, renewals or revenue per account. You can build and adapt the roadmap as a portfolio of bets. • Decisive. You prioritize incom