Community & Advocacy Manager

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About the role

HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ABOUT THE ROLE As our Community & Advocacy Manager, you'll be the human presence behind Alan in the places our audience spends time online: Reddit, review sites like Trustpilot, forums, comment sections on Meta or LinkedIn, DMs. This is a hands-on, highly executional role. You'll participate authentically in these communities, build and grow Alan's own community spaces (starting with our own subreddit), and turn happy members and credible creators into a network of advocates who vouch for Alan in their own words. You'll report to Alan’s SEO/GEO Lead. You’ll work in close, day-to-day partnership with our senior Organic Social Media Lead, who owns Alan's broader organic social strategy and focuses mostly on Meta & LinkedIn. You'll start with the French market and help extend the playbook to Belgium, Spain and Canada as Alan grows. WHAT THE CONVERSATIONS ARE ABOUT People post about their situation: a freelancer who just registered and needs cover, parents weighing a child's orthodontics, someone asking how much a mutuelle will pay back on a 1,500€ dental bill, the founder of a six-person startup setting up a first collective plan, a retiree comparing senior options, someone tired of weak reimbursements and ready to switch. You meet people in those threads, and in the reviews and forums where the same questions come up. Alan’s audience is composed of: 1. Companies. HR leaders, founders and other decision-makers across industries who bring Alan to their teams. These conversations live more on LinkedIn and in professional/HR communities. 2. Individuals. Freelancers and the self-employed (TNS), public-sector workers, retirees, and students. Around this sits a widening set of health topics where Alan wants to be useful and trusted: mental health, women's health, parenthood and fertility, preventive care, chronic conditions, the everyday experience of the app and getting reimbursed, and the questions HR and employer decision-makers ask. WHAT YOU'LL DO Be present in the conversation. - Own Alan's day-to-day engagement across Reddit, review sites (Trustpilot and similar), forums, comment sections for example on Meta or LinkedIn, and DMs. Answer real questions about health insurance and mutuelles with responses that are timely, genuinely helpful, accurate and on-brand. - Stay close to internet culture. Constantly monitor the algorithms, related trends and meme formats, health-Reddit/X narratives, and rising creators to keep our community presence cutting-edge and relevant. Build and grow Alan's own community spaces. - Create and actively run the official Alan subreddit. Set its

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