Design Leadership - Future Opportunities

Join us to build a more rewarding financial future for all Canadians At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. - #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 https://www.newswire.ca/news-releases/neo-financial-achieves-first-ever-three-peat-win-as-number-one-on-deloitte-s-technology-fast-50-list-889692540.html — the first company ever to achieve a three-peat at the top! - #1 Fastest Growing Company in Canada for 2024 by Globe & Mail https://www.businesswire.com/news/home/20240927952651/en/Neo-Financial-Ranks-No.-1-on-The-Globe-and-Mail%E2%80%99s-2024-List-of-Canada%E2%80%99s-Top-Growing-Companies - Top-ranked mobile apps and credit cards - Team of 500+ people - 1M+ customers - 10K+ retail partners This posting is intentionally ongoing. It is not a single open role with a start date attached. As Neo's design organization grows, we keep a pipeline of people we'd want on the team and reach out when a current or emerging opportunity fits. What you’ll be Doing - Strategic Leadership: Partner directly with Founders, VPs, and Product Directors to define and drive the long-term design vision and product strategy for a specific pillar. - Hands-On Craft: Lead by example, diving into the work to illustrate complex design solutions. You will create process flows, wireframes, prototypes, and high-fidelity mockups that set the standard for quality. - Team Building & Mentorship: Build, lead, and mentor a team of 2-3 high-potential designers. You will be responsible for elevating their craft, guiding their career growth, and fostering a culture of design excellence. - Cross-Functional Influence: Champion the value of design across the organization. You will work seamlessly with Engineering, Product, and Data leads to ensure design is a strategic driver, not just a service. - System & Scale: evolve our design system to support rapid scaling while maintaining consistency and quality across a growing product suite. - Design Operations: Help establish and refine our design processes, from discovery to delivery, ensuring the team operates with speed and precision. Who we are Looking for - Startup DNA: You have significant experience (8+ years) in product design, with a proven track record of leading design in an early-stage, high-growth startup environment. You understand the pace, the pivots, and the "founder mindset." - Player-Coach: You are a seasoned leader who still loves to design. You can seamlessly switch between strategic planning and pushing pixels in Figma. - Executive Presence: You are comfortable presenting to and debating with C-level executives. You can articulate the business value of design decisions and influence org-level strategy. - Proven Builder: You have experience not just designing products, but building teams. You have hired, mentored, and managed designers, helping them reach their full potential. - Master of Craft: Your portfolio demonstrates industry-leading quality in UX and UI. You have deep expertise in systems thinking, information architecture, and prototyping complex workflows. - Iterative Mindset: You know how to balance the pursuit of perfection with the need for speed. You can deliver high-quality work iteratively (v1, v2, v3), navigating the "Now, Next, Later" with ease. - Tool Proficiency: Expert-level fluency in Figma and modern design tools. 🚀 TOTAL REWARDS As Neo continues to grow, we’re committed to offering a competitive, market-leadin