Project Manager – CRM Transformation Work Package

Engagement Remote: EU or US East Coast Duration: November–March Allocation: Approximately 1.5 days/week, plus limited workshop support Total: Approximately 27 ongoing days + 1.5 workshop support days We are looking for an experienced Project Manager / Delivery Manager to coordinate a specialist consulting work package within a global pharmaceutical CRM transformation. The role will own delivery planning, communication, reporting, resource coordination, and financial control, enabling senior specialists to focus on design quality and business decisions. Key Responsibilities • Own the work package delivery plan, resource calendar, milestones, dependencies, and governance. • Coordinate consulting, client, technology, and supplier teams across markets and time zones. • Prepare weekly status updates, financial forecasts, risks, actions, issues, dependencies, and decisions. • Manage resource planning, time approvals, budget tracking, forecast-to-complete, and scope/change control. • Track deliverable acceptance, staffing continuity, knowledge transfer, and transition readiness. • Coordinate workshops, capture actions and decisions, and follow through on dependencies. • Escalate anticipated timeline, resource, or budget impacts and raise change requests where required. Requirements • 5+ years of experience in project or delivery management, including 2+ years in pharmaceutical or life sciences digital programs. • Experience independently managing a client-facing work package. • Experience participating in at least one multi-market Veeva CRM program, with understanding of Salesforce-based Veeva CRM and Vault CRM transition dependencies. • Proven experience with T&M budgets, resource planning, time approvals, forecasting, and scope/change control. • Experience coordinating client, consulting, and supplier teams across time zones. • Strong experience with project governance, reporting, RAID management, and controlled documentation. • Strong written and verbal English communication skills. Desirable Experience and Skills • 6–9+ years of relevant project or delivery management experience. • Experience coordinating commercial and medical workstreams and global template/local-market delivery models. • PMP, PRINCE2, or comparable qualification. • Agile familiarity and experience with Excel, MS Project, Smartsheet, or Jira. • German or French and consulting supplier-management experience are desirable. Responsibilities and Deliverables • Maintain the delivery plan, resource calendar, and project repository. • Produce weekly status and financial reports. • Maintain risk, dependency, decision, and change logs. • Track deliverable acceptance, budget, resource utilization, and transition readiness. • Support workshop logistics and action tracking. The role manages the assigned work package and does not replace specialist domain expertise or overall program leadership.