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Product managementAgileLean / Six SigmaCustomer service
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About the role
At AKQA (part of WPP), we use the imaginative application of art and science to create beautiful ideas, products, and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and content that capture the imagination, delivering impressive returns for our clients.
In the heart of innovation, AKQA Sweden thrives. We are privileged to collaborate with a fantastic portfolio of clients, including Volvo Cars, Volvo Penta, H&M, Ikea, and Zimmer Biomet. Each partnership is a unique journey, a shared pursuit of creating transformative ideas, products, and services that resonate with their distinct needs and aspirations.
Working with the Delivery team connects you with talented experts from various backgrounds and experiences, who are passionate about ensuring work is delivered to the highest quality, on time, and that clients receive the greatest possible value from their investment.
DELIVERY TEAM
As a Senior Project Manager at AKQA Sweden, you will be able to play a crucial role in driving the success of large, complex impactful assignments. Working across four distinct areas, Production, Marketing & Comms Projects, Product Development and Innovation. Our SPMs are comfortable across all areas but have clear expertise in at least one.
Production: Leading complex film shoots, large-scale asset production for campaigns, or production of OOH assets at scale.
Projects: Leading international marketing campaigns in multiple markets, delivering digital and physical experiences.
Product: Leading complex design/technology-driven products, such as website re-platforming, App development for new revenue streams, or other large-scale product management.
Innovation: Implementing cutting-edge technologies and experimenting to find effective market fit.
ROLE REQUIREMENTS
• Deliver work focused on incredible customer experiences including (but not limited to) websites, e-commerce, mobile apps, emerging technologies, films, products or events, enabling the whole AKQA project team.
• Oversee the successful setup, structure, and end-to-end delivery of multiple engagements involving technical, brand, marketing stakeholders, or environmental complexities rollout plans in multiple countries, physical construction, or fixed deadlines.
• Successfully manage clients, partners, and multiple suppliers, to ensure the best outcome for both clients and AKQA.
• Encourage and engage in cross-department collaboration, knowledge sharing, and mentorship.
• Tailor and communicate an appropriate project approach by methodology or project phase.
• Define and agree on the Scope of Work with both internal teams and client/s, to ensure engagements are clear and unambiguous in approach and how the work will be delivered.
• Balance specific client demands with project realities and reliably close the loop on all open issues in a timely manner.
• Manages the administrative and functional aspects of a project ensuring resource needs are proactively identified and met through effective budget and resource management.
QUALITIES AND CHARACTERISTICS
• Significant experience of managing a diverse service delivery function in a fast-paced environment implementing innovative, interactive and consumer-focused solutions.
• Comfortable in leading client sessions, facilitating challenging discussions with senior client stakeholders and building long-term relationships.
• Strong understanding of both waterfall and agile methodologies and when to use them.
• Certification in Scrum, Lean or other delivery methodologies is a benefit, but not a requirement.
• AKQA values diverse educational backgrounds and experiences, and we encourage candidates from all fields of study to apply.
• Ability to define functional and technical requiremen
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