Business Operations Assistant

As Business Operations Assistant, you will play a key role in maintaining efficient day-to-day operations while supporting business continuity and operational excellence. You will work closely with leadership teams, employees, external vendors, and service providers, providing practical hands-on support across a broad range of business functions. This is an excellent opportunity for someone who enjoys variety, takes ownership, and thrives in a collaborative environment where no two days are the same. Key Responsibilities Business Operations • Ensure the smooth day-to-day running of office operations. • Coordinate suppliers, vendors, and office service providers. • Oversee document management and circulation processes. • Organise team meetings, prepare minutes, and track action items. • Maintain office standards, including meeting rooms, supplies, and facilities. • Develop and maintain office procedures and policies, including visitor management, archives, GDPR compliance, and clean desk practices. • Manage office phone line administration where applicable. Business Development & Marketing Support • Support implementation of Turner & Townsend's bidding and proposal processes. • Assist with presentation preparation and business development activities. • Contribute to the development of local capability statements and marketing materials. • Support attendance and coordination of industry events, conferences, and networking activities. Travel & Supplier Coordination • Act as a liaison with travel providers and agencies when required. • Coordinate travel arrangements in line with company policies. • Support employees with travel-related administration and guidance. Executive & Event Support • Support the Managing Director and leadership team with meetings, workshops, offsites, town halls, and team events. • Coordinate event logistics including venues, catering, equipment, communications, and materials. • Manage relationships with external event providers and agencies. • Assist with event budgeting, administration, and settlement processes. Finance & Administration Support • Manage invoice processing workflows, approvals, and submissions. • Monitor operational expenditure and ensure cost compliance. • Support employee expense claims and travel reimbursements. • Maintain accurate contract and supplier documentation. • Coordinate client and supplier onboarding activities. • Track office operational costs and maintain related records. Health, Safety & Environment (HSE) • Coordinate HSE activities in partnership with management and external providers. • Arrange required health and safety training, inspections, and compliance activities. • Ensure appropriate PPE and safety equipment provision. • Maintain HSE records and documentation. • Support environmental and sustainability monitoring, including waste management and office ESG metrics. HR & Employee Support • Assist with onboarding new employees. • Help employees understand key processes, including travel, expenses, and operational policies. • Support activities that contribute to a positive employee experience.   Required Experience •   • Minimum 3-4 years of experience in business operations, business support, HR administration, finance operations or a similar coordination role • Experience working with external vendors and service providers (e.g. facility management, travel agencies, accounting firms) • Exposure to HR and finance operational processes, such as onboarding/offboarding, expense reimbursements, invoice workflows, and document handling • Experience supporting multiple stakeholders, teams, or locations is highly desirable • Prior regional or multi-country support experience (CEE or similar environments) is a strong advantage. Ke