Senior Affiliate Platform Operations Manager (Affilireach)

As Senior Affiliate Platform Operations Manager , you will own the day-to-day operational management of AffiliReach , Better Collective’s sub-affiliate platform. You will ensure that publishers, advertisers, campaigns, deals, tracking setups, bonuses and platform configurations are accurate, reliable and ready to scale. You will work closely with Commercial, Product, BI/Data and technical teams, acting as the key operational point of contact for the platform and helping turn commercial agreements into robust operational setups. Job Responsibilities AffiliReach Platform Operations • Own the day-to-day operational management of the AffiliReach platform. • Set up and maintain publisher accounts, advertiser accounts, campaigns, brands and deals within the platform. • Configure commission structures and campaign settings based on agreed commercial terms provided by the relevant commercial teams. • Ensure platform information is complete, accurate and kept up to date. • Support onboarding of new publishers and brands from an operational and technical perspective. • Manage user access, account configuration and other platform administration. • Act as the main internal point of contact for operational platform questions. Tracking & Internal Systems • Create, test, manage and maintain tracking links across publishers, campaigns and advertisers. • Work with internal and external affiliate tracking platforms and tools to ensure correct tracking and attribution. • Set up and maintain deeplinks and other campaign-specific tracking requirements. • Test tracking before campaigns go live and troubleshoot discrepancies or broken tracking. • Monitor tracking functionality and proactively flag issues that could impact publisher performance or reporting. • Maintain accurate documentation of tracking setups, processes and configurations. • Work with BI/Data and technical teams to investigate differences between operator data, internal tracking and AffiliReach platform reporting. Publisher Bonuses & Promotional Updates • Manage operational updates related to publisher-facing bonuses, promotions and campaign information. • Ensure new or updated bonus information is correctly reflected within AffiliReach and relevant internal systems. • Coordinate with internal teams to collect the information required for bonus and promotional updates. • Support the setup of new offers and ensure publishers have access to accurate and current campaign information. • Perform regular checks to identify outdated or incorrect offers and coordinate necessary updates. Campaign & Deal Setup • Translate agreed commercial deals into the correct operational setup within AffiliReach. • Configure CPA, revenue share, hybrid, fixed-fee and other campaign structures supported by the platform. • Ensure publisher-specific rates and campaign conditions are configured correctly. • Maintain clear records of active and inactive campaigns and their associated configurations. • Support campaign launches by ensuring all operational requirements are completed before activation. Product & Data Collaboration • Collaborate with Product and Data teams to support smooth platform operations and resolve tracking or data issues. • Provide operational feedback and support testing when needed. • Create and maintain clear documentation of operational processes, platform setups and workflows. Job Requirements • Experience working in affiliate operations, performance marketing operations, affiliate networks or a similar digital environment. • Good understanding of affiliate tracking and attribution. • Experience working with affiliate platforms or tracking systems such as Income Access, MyAffiliates, Cellxpert or similar. • Strong attention to detail, particularly when w