Founders Associate

Bike Club is changing the way families access children's bikes. Through our subscription model, we make it easy for families to get the right bike at the right time, while keeping bikes in circulation for longer. We are a purpose-led, fast-growing business with a strong focus on customer growth, retention and building a more circular approach to children's cycling. Tasks The Opportunity This is a high-trust, high-exposure role for an ambitious graduate or early-career professional who wants to understand how a growing, purpose-led business really works. You will work closely with the Chief of Staff, Executive Chair and People Manager, and will regularly attend Executive Management, Senior Leadership Team and other key business meetings. You will keep the leadership rhythm running smoothly: organising meetings, preparing information, capturing decisions, following up actions and making sure important work does not get lost between conversations. Alongside this, you will support People operations and take ownership of essential business administration, with AI as a genuine part of how you work rather than an afterthought. The role offers unusual breadth and visibility across strategy, operations, governance, and the People function. It is a practical learning opportunity for someone who is curious, commercially minded, comfortable experimenting with AI tools, and keen to build a career in startups or scale-ups. Purpose Of The Role To make the Executive Chair, Chief of Staff and People Manager more effective by providing excellent coordination, preparation and follow-through. By taking ownership of recurring administration and the operating rhythm around leadership and People processes, and by using AI thoughtfully to simplify and speed up that work, you will free senior leaders to focus on strategy, decision-making and delivery. Key Responsibilities Leadership meetings and Executive Support • Coordinate diaries and meeting schedules for the Executive Chair and the SLT, resolving clashes and helping prioritise competing demands. • Run the administration for Executive Management, SLT and other key meetings, including forward schedules, agendas, papers, room or video arrangements and attendance. • Attend key meetings to take clear notes, record decisions and maintain action logs, following up with owners ahead of deadlines. • Coordinate the timely collection and formatting of leadership and Board materials, ensuring papers are complete, consistent and ready for review. • Prepare and format presentations, briefing notes, reports and other documents, using AI and digital tools to improve quality and speed, from drafting and summarising to formatting and proofing. • Support travel, offsites, workshops and company events, including logistics, materials and follow-up. • Handle correspondence and sensitive information with sound judgement, discretion and professionalism. • Support the planning and coordination of company events. Business Administration & Project Coordination • Maintain central trackers for priorities, decisions and actions, giving leaders a reliable view of progress and overdue items. • Support the Chief of Staff with cross-functional projects by coordinating inputs, setting up working sessions, tracking milestones and escalating blockers. • Help gather and organise information for company KPIs, monthly reporting and strategic initiatives, using AI tools to speed up collation and surface what matters. • Provide practical support across the business, including supplier coordination, record keeping, shared filing systems and ad-hoc problem-solving. People Coordination & Employee Experience • Act as a friendly, reliable first point of contact for employees on HR administrative matters. • Manage the Peop