Principal Architect

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Principal, AI & Integrated Solutions Architect — Financial Services Regulated Industries Architecture · Salesforce · Grade 8 About the role Our Financial Services Industry Architecture team works on Salesforce’s largest and most complex banking, insurance, and wealth management customers. We don’t stop at showing customers what’s possible; we prove it by building it with them. Success here is a working prototype or a deployed asset, not a great deck. As a Principal AI & Integrated Solutions Architect, you will be the trusted technical lead for a set of strategic FS accounts. You’ll help design agentic AI architectures that hold up under real scrutiny: governed multi-agent systems, headless and API-first experiences, and unified data and integration patterns that span Agentforce, Data 360, MuleSoft, and the customer’s existing systems. You’ll work across the full engagement. That means framing the problem with C-level and Chief Architect stakeholders, building the prototype that proves the value, and handing it off cleanly to partners and delivery teams so it scales into production and becomes a reusable play for the whole organization. You’ll sit within an FS segment team and belong to the broader Regulated Industries architecture community. That gives you exposure to patterns and peers across financial services, healthcare, life sciences, and the public sector. What you’ll do Lead agentic AI architecture on strategic accounts (≈30%). Serve as the aligned architect for your accounts. Run discovery and org assessments, set the current- and future-state architecture, and own architectural direction from first conversation through production handoff. Shape decisions on agent orchestration, MCP and agent-to-agent interoperability, headless and composable design, data foundations, and the trust and governance layer. Build to prove value (≈25%). Co-build working prototypes and proof-of-value assets on customers’ own data and objects, using modern AI-assisted development tools. Turn a hypothesis into something a business sponsor can see and use within weeks, not quarters. Run and extend our engagement plays (≈15%). Deliver our defined engagement models. These cover the economics of an agentic operating model, headless experiences that keep governance intact, governed multi-agent systems at enterprise scale, and executive North Star architecture. Add new content and reusable components back to the shared library, so each engagement leaves the next one further ahead. Own the handoff and the path to scale (≈10%). Package architecture, data dictionaries, process maps, and agent metadata so that partners, SIs, and delivery teams can take the work to production without losing the design intent. Hold clear entry and exit gates so delivery stays planned and predictable. Advise executives on FS outcomes (≈10%). Translate architecture into business value for CIOs, CTOs, Chief Architects, and line-of-business leaders. Fit designs to FS regulatory, dat