Account Solution Engineer – Local Government & Education

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to grow your career at the company leading workforce transformation in the agentic era? We are Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good, you've come to the right place. About the Role Do you want to be part of an outstanding team driving Salesforce's success in the public sector and education industries? Do you have experience in the public sector, CRM, artificial intelligence, or digital transformation — combined with hands-on technical building skills? Join the Salesforce Solution Engineering team, where you'll play a pivotal role in driving the digital transformation of government and educational institutions. With a clear vision of how AI can remove barriers for citizens and students, you'll help streamline processes and enhance user experiences through the synergy of technology and human expertise. As an Account Solution Engineer, also known as a "Presales Consultant," "Sales Consultant," "Presales Engineer," "Sales Engineer," or "SE," you'll be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. This role benefits from a technical builder mindset: you don't just demo and design solutions — you can also prototype, configure, and validate real agentic and data-driven solutions. You'll collaborate with customers, account executives, product specialists, and partners to develop innovative solutions that connect public sector and educational organizations with their constituents in new ways. You'll translate the complex needs of public sector and educational entities into practical and impactful solutions, effectively communicating the value of Salesforce products like Public Sector Solutions, Education Cloud, and Agentforce — backed by the technical depth to prove feasibility, not just tell a story. This role offers the unique opportunity to engage across the entire customer lifecycle, leveraging your curiosity, creativity, and technical acumen to drive innovation in a collaborative, ever-evolving environment. Key Responsibilities • Clearly and confidently articulate the value and benefits of S