Associate Managing Consultant, Technical Program Management

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Associate Managing Consultant, Technical Program Management Technical Program Management/ Business Analyst Advisors & Consulting Services Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. ________________________________________ Roles and Responsibilities You will lead technology programs and strategic initiatives with moderate oversight, managing project scope, requirements, technical delivery, stakeholder engagement, and implementation activities. You will collaborate across business and technology teams to ensure successful execution of client engagements while proactively managing risks, dependencies, and delivery outcomes. Client Impact • Lead multiple concurrent technology programs, product implementations, and digital transformation initiatives for clients across financial services, payments, fintech, and adjacent industries. • Partner with clients to define business objectives, capture requirements, prioritize initiatives, and translate business needs into actionable delivery plans. • Drive end-to-end program execution, including planning, resource coordination, risk management, issue resolution, change management, testing, deployment, and adoption activities. • Support implementation of Mastercard products, APIs, platforms, data solutions, and digital capabilities. • Analyze business processes, identify opportunities for optimization, and recommend technology-enabled solutions that drive client value. • Develop executive-level status reporting, delivery metrics, implementation roadmaps, and program governance materials. • Establish trusted relationships with client stakeholders including Product Managers, Technology Leaders, Business Owners, and Program Sponsors. • Track program performance, dependencies, budget considerations, and delivery milestones while ensuring alignment to strategic priorities. • Partner with internal finance, vendor management, and engagement teams to support project financial operations, including invoice tracking, validation, budget reconciliation, and vendor-related governance activities. • Monitor project financial health by helping track actuals versus forecasts, supporting resource planning, and identifying potential budget variances or financial risks. • Coordinate with third-party suppliers, contractors, and strategic partners to support successful delivery of client engagements and technology initiatives. Team Collaboration & Leadership • Collaborate with consulting leaders, product teams, architects, engineers, and external partners to deliver complex technology solutions. • Facilitate workshops, requirements-gathering sessions, design reviews, sprint planning, backlog refinement, and exec