Director EUIT, Finance Product Impact, Value and Portfolio

The Director is accountable for proving and growing the value delivered by all 18 Core Functions IT products across HR, Legal, Compliance, GBS and Global Corporate Affairs. This role owns product health and maturity measurement, value-realisation and benefits tracking against the run-cost bridge, the product portfolio and demand pipeline, product craft standards, and the single in-house performance scorecard for AI agents and partner delivery pods.  Reporting to the Executive Director, Core Functions IT, and leading a team of four, the Director gives the leadership team the evidence needed to decide where to invest, sustain, consolidate or retire, and to confirm that the product-and-platform operating model is delivering outcomes, not just activity.  The Director partners closely with the three Product Line Leads, the Senior Director Product Design and Solutions, the Director Transformation and Product Experience, senior Core Functions business leaders, strategic partners, Procurement, Architecture and Central Technology Risk and Data Governance to maximise value and innovation in a product-centric organisation. Key Responsibilities • Value Realisation and Benefits Tracking:  Define and run the value-measurement discipline across all 18 products, tracking benefits against the run-cost bridge ($20.0M today to the $15.0M plan of record and the $13.5M stretch aim). Report the value of agents that run IT itself and of agents that serve the business separately, never netted. • Product Health and Maturity:  Maintain one consistent health and maturity view of every product, covering adoption, quality, user experience, run cost and control health. Trigger intervention with the Product Line Leads where a product falls below threshold, and keep the evidence base current for leadership and gate reviews. • Portfolio and Demand Management:  Own the portfolio and demand pipeline and keep prioritisation honest. Recommend which products to invest in, sustain, consolidate or retire, and support the phased launch of the 18 products. • Agent and Pod Performance Scorecard:  Own the single scorecard for AI agents and partner delivery pods, covering accuracy, deflection, Service-Level Agreement and Experience-Level Agreement performance, and cost. Provide the evidence for the agent governance plane and for the two-of-four pause criterion at each phase gate. • Product Craft and Standards:  Raise product-management craft across Product Owners and Product Analysts through standards, playbooks, coaching and a graduate pipeline, so that every product team operates to a consistent, defensible bar. • Team Leadership:  Lead and develop a high-performing team of four, comprising two Value Measurement Leads and two Product Craft and Agent Scorecard specialists. Foster a culture of evidence, accountability and continuous improvement, and own talent development and succession planning for key roles. • Stakeholder and Partner Management: Manage and influence the Executive Director, Product Line Leads and senior Core Function business leaders on value and portfolio decisions. Hold our strategic partners to account on outcome measures, working with EUIT Operational Excellence on supplier governance and with Procurement on commercial terms such as gain-share and service credits.  • Governance, Risk and Compliance:  Ensure value, benefits and scorecard reporting is auditable and evidence-based. Work with Central Technology Risk and Data Governance on AI guardrails, and ensure no agent is treated as a control until the first clean financial year-end and per-agent auditor sign-off are in place. • AI Adoption and Change Management:  Be the thought leader for measuring the impact of AI digital workers. Feed adoption and performance evidence to the Director Tran