Airport Lounge Design Manager

Airport Lounge Design Manager The Airport Lounge Design Manager is part of the Airport Design & Construction Team, primarily responsible for the design, documentation, and implementation of new and renovated airport lounges. This candidate will lead the design management of airport lounge projects, including innovative hospitality concepts, experiences and branded environments driving execution and timelines. This is a highly collaborative position that will require coordination with many internal stakeholders, including Business Development, Guest Experience, and Project Delivery teams. You will be joining a dynamic, highly skilled, and forward-thinking team that you will need to complement and challenge. This candidate must have extensive experience in hospitality design, as well as experience with food and beverage programs. Airport lounge and aviation experience is preferred. The candidate will be responsible for ensuring that the design and experience aligns to customer experience strategy and priorities and must demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with multiple parties involved. This position will report to the Director of Airport Lounge Design & Construction program lead and will interact with senior leadership within the organization. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued.  We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas – and are routinely recognized as one of the best companies to work for. Key Responsibilities: • Design and management of Airport Lounge business development opportunities, including ownership of the initial design phase, collaboration and management of outside design and technical firms, and management of the Request for Proposal Qualifications (RFP) process • Lead design pipeline for assigned projects by managing the design phase, architectural partners, and external consultants as needed to achieve company goals. Lead projects from feasibility and site assessment through Opening, including layout and concept lock, CD creation and review, permitting, construction administration, punchlist, and opening activities. Responsible for hitting development timeline and project budget goals.  • Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed; manage complex up and downstream project impacts • Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes • Prioritize, manage, and oversee multiple projects with competing/varying deadlines • Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation • Conduct regular meetings with the project team.  Document progress and report to stakeholders on project status. • Partner with project customers to provide strategic and tactical thought partnership to effectively drive project delivery • Forge relationships with key stakeholders to ensure delivery of commitments A great candidate will have:  • Ability to confidently and clearly commun