Vice President, Services Business Development, Retail&Commerce

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Services Business Development, Retail&Commerce Services is a key differentiator for Mastercard, providing cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, business experimentation, and data-driven information and risk management services. Overview As Vice President, Services Business Develop, Retail & Commerce you will drive the growth of Mastercard’s Services business by leading both new logo acquisition and expansion of existing client relationships across key markets. You will be accountable for building a strong pipeline, closing strategic deals, and scaling long-term revenue through Mastercard’s Services portfolio. Key Responsibilities • Lead end-to-end business development: from prospecting and lead qualification to deal closure and revenue growth • Drive new client acquisition (new logos) by proactively identifying, engaging, and converting high-potential prospects • Grow and manage a portfolio of existing clients (“farming”), increasing share of wallet and expanding into new buying centres • Develop and execute client-centric growth strategies, translating customer needs into scalable, value-driven solutions • Build and maintain senior relationships (incl. C-level), positioning Mastercard as a strategic partner • Own and consistently deliver against sales targets, pipeline development, and revenue objectives • Lead complex, multi-stakeholder sales cycles and negotiate commercial agreements • Collaborate cross-functionally to accelerate deal execution and ensure seamless client delivery Experience & Skills • Proven track record of excellence in B2B sales and business development, with clear success in both hunting (new logos) and farming (account growth) • Strong experience in selling complex solutions, ideally within data/analytics, loyalty, or professional services • Demonstrated ability to engage, influence, and close deals with senior executives and C-level stakeholders • Highly proactive, self-driven, and resilient with a strong commercial mindset • Exceptional communication, negotiation, and stakeholder management skills • Ability to quickly understand and position complex, technical offerings • Strong collaboration skills with experience working across markets and cross-functional teams Qualifications • Bachelor’s degree required, MBA preferred • Fluency in English and German is a must This role is suited for a high-performing commercial leader with a strong track record in building pipelines, winning new clients, and expanding strategic accounts at scale. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: • Abide by Mastercard’s security policies and practices; • Ensure the confidentiality and integrity of the information being accessed; • Report any suspe