DashOS, Product Strategy & Operations

About the Team The DashOS team leads up the strategy, launch + scaling of DoorDash’s nascent bets for its white-label restaurants business. DashOS helps restaurants operate and grow through technology that connects their operations, ordering, and customer experiences with the broader DoorDash ecosystem. Our Strategy & Operations team helps define, launch, and scale new offerings, working closely with Product, Engineering, and merchant-facing teams to turn restaurant needs into products that deliver measurable value. We combine strategy with hands-on execution, testing with merchants, learning from feedback, and building the processes needed to scale. About the Role You will report into our Manager of Launch + Product Operations. This role will lead the strategy, discovery + roll out of key product features/releases for our team. You’re excited about this opportunity because you will… Join a unique startup opportunity within DoorDash with an aggressive growth trajectory at the ground floor; you will get to work on multiple parts of the business over time and grow your toolset • Impact on Product Success : Directly influence the success of products by ensuring smooth operations, driving efficiencies, and enhancing customer experiences • Cross-functional Collaboration : Work closely with teams across the organization, including product managers, engineers, sales, and customer support, to align across the lifecycle of launching a product • Data-driven Decision Making : Use data and insights to optimize product performance, influence strategic decisions, and drive continuous improvement • Process Optimization : Identify and implement processes that enhance the efficiency of product rollout • Problem-Solving at Scale : Solve complex problems related to product development, launch, and delivery, ensuring that operations run seamlessly. • Exposure to Product Strategy : Gain a deep understanding of product strategy and contribute to how the product is delivered to the market. • Ownership and Autonomy : Enjoy a role that offers a high degree of ownership, with the ability to projects end to end • Customer-Centric Focus : You will get to work directly with our merchants to tie strategy to real world application, collect product feedback and test impact We’re excited about you because… • You have 4-7 years of working experience in roles such as but not limited to: startup/ restaurant tech/software strategy & operations, product management or banking, consulting • You have experience building a strategy based on a combination of industry research and real world needs of your project/product’s users • You use AI tools to improve analysis, decision-making, and execution. You write clear prompts, manage context thoughtfully, and validate outputs before acting on them. You look for opportunities to automate repeatable workflows and choose tools that balance quality, speed, and cost. • You are a flawless executor who isn’t afraid to roll up your sleeves and get to the lowest level of detail to solve problems • You love building process - we are building a product that requires DoorDash to operate differently - this requires new systems and ways of doing business • Your cross-functional partners love you. We are a small scrappy team which means that we work closely across teams and departments to reach our goals. You can communicate, collaborate and drive alignment across product, engineering, sales, onboarding + support • You are comfortable with ambiguity, changing priorities and putting out fires - we are an early stage product and this will come with the territory • You are analytical - your first instinct is to go deep in the data to solve our problems • Willingness to travel up to 20% of business days is required • Exp