Senior Live Ops Producer

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About Roblox Live Roblox Live creates the moments that bring Roblox together . We turn music, entertainment, culture, and the creativity of our community into new ways to play and connect. From major platform celebrations to live performances and breakout creator moments, we give players something to show up for, experience with friends, and come back to. We’re a small, fast-moving team with the ambition to shape the future of live experiences on Roblox . We bring ideas to life with creators and partners, build the technology that makes them possible, and turn what works into tools that let the creator community take it further. The Role We’re looking for a Senior Live Ops Producer to run Roblox’s shared moments from launch readiness through event close. You will own launch sequencing, the war room, in-flight operational calls, reward validation, and day-to-day communications with development partners. You’ll keep launches coordinated and respond quickly when players need a fix. This is a senior individual contributor role for someone with strong production craft and calm judgment under pressure. You’ll coordinate studios, developers, and internal teams across overlapping events, working with the Senior Program Manager on dependencies and the Platform Events Designer on tuning. Our global event calendar includes planned coverage on evenings, weekends, and holidays. You Will • Build the production and readiness plan with studios and internal leads. Define delivery milestones, integration deadlines, test plans, and launch criteria, and feed dependencies into the program calendar. • Coordinate rehearsals and required QA, performance, security, policy, localization, and support reviews. Track issues to resolution and make go/no-go recommendations based on readiness. • Write and run the launch run-of-show across the hub, participating experiences, content drops, rewards, and player entry points. Confirm timing, owners, and contingencies for each step. • Coordinate launch timing with engineering, marketing, and developers. Validate each release step before moving to the next, and record decisions and changes. • Staff and lead the war room. Establish monitoring, coverage, incident priorities, and escalation paths for the full live window. • Make operational calls within agreed decision rights. Coordinate release timing, hotfixes, pauses, and recovery with engineering, and implement gameplay and economy changes with the designer. • Monitor event health, reward delivery, player reports, and sentiment with Data Science, support, and community teams. Prioritize actions and keep partners informed through resolution. • Validate reward availability, eligibility, progression tracking, award delivery, and release timing. Test the full player journey across the hub and participating experiences. • Coordinate winner validation with security, legal, and support for scarce rewards or competitions. Investigate failed or incorrect awards and coordinate fixes and player r