Logistics Specialist II

Schedule: Full Time Job Type: Hybrid Salary Type: Hourly Req #: 3554 At Uber Freight, we're looking for a motivated, detail-oriented professional who is eager to grow their career in logistics and take on a more hands-on role in end-to-end transportation operations. This opportunity is ideal for someone with experience in logistics, transportation, or customer support who thrives in a fast-paced environment, enjoys solving problems, and understands the importance of building strong relationships with customers, carriers, and internal teams. In this role, you'll play an active part in managing the shipment lifecycle, coordinating with carriers, scheduling appointments, resolving transportation challenges, and ensuring timely, accurate communication with customers. You'll have the opportunity to expand your operational knowledge while directly contributing to service performance, customer satisfaction, and overall operational success. We're looking for someone who takes ownership, follows through on commitments, consistently meets service expectations, and collaborates effectively across teams. The ideal candidate is proactive, adaptable, and eager to continue developing their expertise while making a meaningful impact at Uber Freight. Location & Work Schedule: This position is based in St. Louis, MO , and follows a hybrid work schedule, offering a combination of in-office collaboration and remote flexibility. What The Candidate Will Do • Leverage Uber Freight’s Transportation Management System (TMS) to manage the full order lifecycle, including load building, tendering, tracking, and execution • Drive exceptional on-time pickup and delivery performance across assigned accounts • Build and maintain strong carrier relationships to ensure consistent service delivery • Execute freight coverage strategies using routing guides and spot market options, including rate negotiation when needed • Optimize transportation plans through consolidation, routing, and mode selection to balance cost and service • Monitor shipment data integrity and proactively resolve system errors or exceptions • Identify trends and proactively prevent service failures through data-driven insights • Communicate professionally and effectively with shippers, receivers, carriers, and internal stakeholders • Analyze performance trends across carriers, shippers, and receivers to recommend service improvements • Resolve carrier invoice discrepancies within TMS financial workflows • Support onboarding and training of new users on systems and customer processes • Document and execute customer-specific SOPs with accuracy and consistency • Serve as a key point of contact for issue resolution between carriers and customers • Apply transportation knowledge including equipment types, market dynamics, and shipment requirements to support execution excellence Basic Qualifications • 1+ year of experience in transportation, logistics, or supply chain operations • Intermediate proficiency in Microsoft Office Suite or Google Workspace Preferred Qualifications • Bachelor’s degree in Transportation, Logistics, or Supply Chain Management • 3+ years of experience in transportation or logistics operations • 2+ years of experience with Uber Freight’s Transportation Management System (TMS) • Advanced proficiency in Microsoft Office Suite or Google Workspace Benefits & Compensation for U.S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive