Technician 5, Engineering

POSITION SUMMARY: A senior-level technician responsible for executing quality assurance activities across the Penang Media Operation, covering inspection, compliance auditing, calibration, training & certification, system administration, and team support. The role is critical to maintaining product quality and regulatory compliance within FQA operations, is expected to work independently and serve as a quality reference for shift operations and new personnel.   ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Inspection & Product Quality • Conduct inspection on returned FG (Media, Bag, Carton, or Pallet) and ad-hoc impacted FG, with accurate disposition and documentation per quality standards. • Perform Out-of-Box (OBA) Audits on FG to verify packaging integrity, labeling, and product conformance prior to shipment. • Execute FG Archive activities per established retention and traceability procedures. • Support Physical Inventory (PI) Count activities. 2. Quality System Administration • Maintain quality records and trackers on relevant platforms and Quality Management Systems (e.g., eNCS, eChecklist), ensuring data integrity and accessibility for audit and review purposes. • Update documents and procedures in Agile in alignment with engineering changes (WDITR), process improvements, or audit findings. 3. Compliance & Audit • Perform compliance audits on production lines to verify adherence to SOPs, work instructions, and quality requirements. • Conduct HIRADC audits on the FQA workplace to identify and mitigate occupational health and safety risks. • Coordinate sampling submission activities, ensuring correct sample selection, labeling, and handoff to the designated laboratory or inspection team. 4. Calibration, Certification & Training • Perform VI eyeball calibration to maintain consistency in defect recognition among VI operators. • Conduct VI operator recertification assessments and maintain certification records to ensure ongoing competency and qualification compliance. • Conduct Quality Awareness orientation briefings for new support track/DL hires. Remark: Additional ad-hoc tasks and assignments may be given from time to time based on operational needs and business priorities. REQUIRED: • Diploma or equivalent in Engineering, Science, or a related technical discipline. • Minimum 5 years of experience in manufacturing quality or operations. • Proficient in English (written and spoken) & Bahasa Malaysia (spoken) with effective communication skills for briefings and training. • Willingness to work shift and overtime in support of 24/7 manufacturing operations when required. • Willingness to work across different Penang Media Plant locations as needed. • Comfortable working in a controlled environment with cleanroom garments and PPE requirements in designated working area.   PREFERRED: • Experience in HDD/media or electronics manufacturing. • Experience with Oracle or MES systems.   SKILLS: • Working knowledge of Quality Management Systems, inspection methods, audit frameworks, and Visual Inspection (VI), including defect recognition, calibration, and operator assessment. • Proficient in MS Office. • Detail-oriented and quality-driven; able to work independently across shifts and collaborate with cross-functional teams. WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution. WD is committed to