Product Director - Retail & Insights

dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers. Product Our Product team owns the vision, strategy and roadmap for the dunnhumby platform, the data, science and software that powers retailers and brands around the world. We work at the intersection of customer data, AI, and commercial impact, building products that turn insight into measurable growth. About the Role As Product Director, you will shape product strategy and guide the evolution of products that help retailers and brands make better customer-led decisions. You will work across technology, data science, commercial and client teams to ensure product investments deliver measurable value and support dunnhumby's long-term growth. This is a senior leadership role focused on balancing customer needs, commercial priorities and platform innovation while building high-performing product teams. What You'll Be Doing Shape product strategy by defining and evolving the vision, roadmap and priorities for a portfolio of products that deliver customer and commercial value. Lead investment decisions by balancing customer needs, market opportunities and business objectives to maximise impact. Partner across functions including Product, Engineering, Data Science and Commercial teams to bring product strategies to life. Drive innovation and growth through data, AI and emerging technologies that solve meaningful customer challenges. Develop high-performing teams by coaching product leaders and fostering a customer-centric product culture. What we are looking for Strategic product leadership with the ability to translate long-term vision into actionable plans and measurable outcomes Commercial acumen and strong judgement when making product, investment and prioritisation decisions Executive stakeholder management skills, with confidence influencing senior business, technical and client leaders Experience leading complex products or platforms in technology, data, analytics or software-led environments Passion for customer-led innovation, with an interest in leveraging data, AI and emerging technologies to create business value Experience working within large matrix organisations with a global footprint; exposure to retail, customer data or consumer-focused businesses is good to have What You Can Expect From Us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. And we don't just talk about diversity and inclusion. We live it every day, with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as living proof. We want everyone to have the opportunity to shine and perform at their best throughout our recruitment process, so please let your recruiter know what adjustments would help. India Benefits • Comprehensive medical insurance cover of INR 500,000 for employees and eligible dependants, including dental and vision cover up to INR 5,000, with optional top-up plans available. • Group Life Insurance and Personal Accident cover provided, with coverage varying by grade. • Employee Assistance Programme offering confidential support and up to six professional sessions through 1to1help.net. • Wellbeing resources through the dh Wel