Product Director - Billing & Payments

Job title: Product Director - Energy Retail (Billing & Payments) Location: London OR Bristol (Hybrid working model) Salary: £150,000 - £190,000 Team: Billing & Payments Reporting To: VP Product This role is based in London or Bristol and requires existing right to work in the UK. At this time, we are not able to offer visa sponsorship for this role. We are committed to building a diverse, global team and our sponsorship policy is evaluated on a role-by-role basis. We encourage you to keep an eye on our careers site to stay informed about future opportunities where we are able to offer visa sponsorship. Kaluza is the Energy Intelligence Platform, turning energy complexity into seamless coordination. We help energy companies overcome today’s challenges while accelerating the shift to a clean, electrified future. Our platform orchestrates millions of real-time decisions across homes, devices, markets and grids. By combining predictive algorithms with human-centred design, Kaluza makes clean energy dependable, affordable and adaptive to everyday life. With teams across Europe, North America, Asia and Australia, and a joint venture with Mitsubishi Corporation in Japan, we power leading companies including OVO, AGL and ENGIE, as well as innovators like Volvo and Volkswagen. As Product Director for Billing & Payments, you will own the strategic heart of Kaluza's Energy Intelligence Platform — the meter-to-cash capabilities that drive revenue, compliance, and customer trust for energy retailers around the world. Reporting directly to the VP of Product, you will lead a team of Product Managers and Business Analysts, shape product architecture, and represent Kaluza's billing and payments capabilities to prospective clients and senior stakeholders globally. This is a role of genuine consequence: your decisions will influence the operations of some of the world's most ambitious energy companies, and the millions of end consumers who depend on accurate, transparent billing. • Define and champion a clear, ambitious product vision for the Billing & Payments domain — technically feasible, commercially compelling, and aligned with Kaluza's global platform strategy. • Lead the definition of product functional architecture in close partnership with Engineering leadership, ensuring billing and payments modules are scalable, compliant, and built to last across multiple geographies and regulatory frameworks. • Drive the full product delivery lifecycle, implementing ways of working that remove blockers, accelerate throughput, and empower cross-functional teams to ship high-quality outcomes at pace. • Collaborate deeply with Engineering, Architecture, Finance, Pre-Sales, and Commercial teams to align priorities and turn complex domain challenges into elegant product solutions. • Represent Kaluza's billing and payments capability externally — engaging prospective clients, participating in commercial conversations, and building confidence in our platform's ability to deliver at scale. • Coach, develop, and inspire a team of Product Managers and Business Analysts, actively growing the next generation of product leaders within Kaluza. • Contribute as a key voice in Kaluza's senior product leadership community, helping to shape how the entire Product organisation operates and evolves. About You Ideally you'll have/be: • Significant experience in senior product leadership — ideally at Director level or equivalent — with a track record of owning complex, commercially critical product domains end-to-end. • Deep expertise in billing, payments, or meter-to-cash processes within the energy, utilities, or a similarly regulated industry, with a confident grasp of compliance requirements and operational complexity. • Proven ability to define and e