Senior Associate, Product Manager - Digital Onboarding - (Business Cards & Payments)

Senior Associate, Product Manager - Digital Onboarding - (Business Cards & Payments) Business Cards & Payments (BC&P) | Build the Future. At BC&P, we bring a builder's mindset to work, just like the business owners we serve. Small businesses are a different kind of customer. They're the people turning ideas into opportunities, and opportunities into livelihoods. When we build for them, we build something bigger. That's why we have a high bar for quality. We own the work end to end, turning today's insights into tomorrow's results, together. • We're relentlessly curious. • We ask the hard questions. • We make space for the best ideas to win Because that's how we create impact we can be proud of. We are looking for a Product Manager with a demonstrated interest and aptitude for Al. While formal on-the-job experience with Al is a plus, we highly value candidates who have proactively incorporated Al into their personal projects, explored Al-driven development environments (e.g., Cursor, Claude Code, GitHub Copilot), or built automations using Al agents. Show us how you've used Al to learn, build, and solve problems beyond basic text generation. About This Role:  We are seeking an ambitious, analytical, and detail-oriented Senior Associate Product Manager to join our Business Cards & Payments team. In this role, you will help lead our Onboarding Personalization initiative—a critical driver of user engagement, retention, and satisfaction. You will partner closely with our engineering, design, and data science teams to help build and scale our Personalization Engine. By leveraging user intent data, behavioral insights, and customer segmentation, you will work to ensure that every new user experiences a tailored onboarding journey aligned with their specific goals and needs.   In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas: • Human Centered  • You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design • You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test • Business Focused  • Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs • You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk • Technology Driven  • You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology  • You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers • You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy • Transformational Leadership  • By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams • You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert Basic Qualifications: • Bachelor’s degree or military experience • At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering Preferred Qualifications: • Bachelor’s degree in computer science or engineering  • 1+ years translating business strategy or