WPP Media | Senior Director Account Lead

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About the role

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow. For more information, visit WPP.com. Description This role forms a key part of the Mindshare Japan Leadership Team. The Client Leader will be responsible for working collaboratively with local, regional and global colleagues to deliver best in class service and delivery to the several clients. Leading the client relationship and maintenance of the quality of contracted services, lobbying additional assignments as well as developing an appetite for and building revenues from out-of-scope offerings and value add services for the assigned client are also core to this role. Additionally, it is expected to work on the new business pitch with the collaboration work with the regional and global teams in Mindshare networks as well as WPP agencies. Finally ensuring commitments made to clients are specific and deliverable, ideally exceeded! 3 best things about the job: • Opportunity to manage the several teams. • Key strategic role in Mindshare’s business and Japan's leadership • Exposure with regional and global teams across Mindshare network and WPP agencies  Measures of success: In three months, • Gained the respect of your team, leadership team and global/ regional stakeholders • Created relationships with key clients • Set your own agenda and roadmap for media In six months, • Met revenue and client satisfaction targets • Ensured that each member of the team can successfully followed up on their professional growth plan In twelve months, • Optimized the team structure as required • Be described as our clients’ lead business partner across key accounts Objectives • Lead a brand with services scope focused on communications planning and online media campaign implementation management, by leveraging performance data analytics and your digital expertise. • Define the strategic approach on the account to meet the client’s business objectives and strategies and oversees the implementation of the annual planning as well as the implementation approach in conjunction with the client team • Support management for the profitable and efficient running of each account through the allocation of resources, process and systems across the portfolio. Client Management • Anticipate the client’s needs and set up internal process to meet / exceed them • Own the end-to-end client interaction and engagement to ensure the long term success of the relationship Operational Excellence • Lead conversations with global and regional teams and cascade clear understanding of strategic principles, guidelines and deliverables to the team • Manage team to ensure deliverables are met • Improve interfaces between planning, buying and digital teams within Mindshare and wider GroupM • Build capabilities in diversified offerings such as content, digital, analytics, etc. People Leadership • Identify, retain and develop talents at all levels in order to effectively deliver to the customer with operational excellence. • Manage and develop the team individua

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