Director, Product-Led Growth

Headquarters: Remote • Anywhere About Upsun Upsun is the cloud application platform humans and robots love. It’s built for hybrid teams, where AI agents write and test code and people focus on the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale with confidence, without wrestling with backend infrastructure. Upsun Dispatch, our newest offering, brings that same idea to the whole team. It’s the platform for governed collaboration between AI agents and cross-functional humans. Agents handle the volume in isolated sandboxes. People make the decisions that matter, with every approval and every cost on the record. We give you your time back. You get: • Predictable performance, even at scale • Secure, compliant environments by default • Real-time observability and profiling built in • Cloning, configuration, and provisioning in seconds • AI-ready features that plug directly into your stack The name says it all. “Up” stands for uptime, reliability, and acceleration. “Sun” reflects our follow-the-sun support: a 24x7, globally distributed team keeping the lights on while you rest. We believe software should power brighter solutions and greater innovation. Upsunners are a remote, global team, and we thrive in a multicultural one. We’re committed to open source and an open, welcoming environment, and our people span the whole experience spectrum. What ties us together is curiosity, a thirst for knowledge, and an eagerness for new ideas and cultures. We believe we can build anything together when the environment frees you to do your best work. Our values: We make a positive impact. We aim for the stars. We care for each other. Impact of a Director, Product-Led Growth As Director, PLG, you’ll lead the strategy, execution, and commercial success of Upsun’s product-led revenue engine. Upsun is expanding its portfolio with Upsun Dispatch , a strategic new offer that joins Upsun Cloud, and this role will turn that expansion into measurable growth. Reporting directly to the Chief Marketing Officer, you will own the revenue target for product-led experiences, building a scalable engine across developer recruitment, freemium conversion, and customer retention. Working at the intersection of Marketing, Product Management, and Engineering, you will bridge technical platform capabilities with market-driven execution to scale Upsun’s global footprint. What to expect • Own product-led revenue: Be accountable for ARR from self-serve experiences, from first signup through conversion, expansion, and retention. • Drive growth goals: Build and execute PLG programs to achieve clear top-line ARR milestones and hit aggressive user acquisition targets with specific focus in Europe and North America. • Connect growth and product: Partner closely with the Head of Growth (Marketing), Head of User Acquisition and Conversion (Marketing) and Upsun Dispatch Product Managers (Product/Engineering) to translate product strategy into measurable customer and business outcomes. • Optimize the funnel: Define in-product monetization levers, optimize self-service funnels, and partner with Sales to refine Product-Led Sales (PLS) handoffs for enterprise accounts. • Build tight feedback loops: Analyze intent data, user behavior, and churn metrics to continuously iterate on user onboarding, NPS, and lifetime value. What you bring • PLG and growth leadership: A track record as a Senior Product Manager or Director with growth and commercial revenue responsibilities at a developer-focused, SaaS, or cloud platform company driven primarily by a PLG model. • Strategic judgment: Ability to turn complex developer platform capabilities into intuitive self-service user experiences that drive clear, measura