Internship Operator Customs & Trade Compliance at Abbott Zwolle

JOB DESCRIPTION: We are looking for a Intern for Operator Customs and Trade Compliance at Abbott Zwolle!   What will you be doing? Help transform the Customs Community of Practice into a scalable, digitally supported service network. During this graduation internship, you will investigate how TOPdesk can support centralized requests, effective routing, knowledge sharing and management reporting, translating business needs into a practical design and working prototype. What are your main responsibilities? • Analyse current processes, stakeholder needs and available service data. • Identify opportunities to improve request intake, classification, assignment and escalation. • Design user-friendly forms, workflows and a structured knowledge-management approach. • Develop and test a TOPdesk prototype within an agreed pilot scope. • Propose roles, responsibilities, service levels and knowledge-review processes. • Define relevant KPIs and develop a dashboard concept. • Deliver an implementation roadmap, business case and recommendations for further expansion.   Required background • Interested in business analysis, process improvement, service management and knowledge sharing. • Able to translate stakeholder requirements into practical digital solutions. • Strong analytical, research and communication skills. • Comfortable working independently and collaborating with different stakeholders. • A Pre, familiarity with TOPdesk, workflow configuration or dashboarding is an advantage; prior customs expertise is not required. • must be a final year university student with a mandatory internship requirement What do we offer? • You will be offered an internship placement at a globally operating healthcare company. An internship is an excellent opportunity to get acquainted with Abbott, and perhaps one of Abbott’s businesses may even become your future employer. • You will have a dedicated supervisor who will support you with the content and progress of your assignment, as well as a mentor. Your supervisor and mentor will discuss your progress with you and, if necessary, coordinate with your educational institution. • To help you perform your work effectively, you will be given access to company systems and provided with an Abbott laptop. • Finally, you will receive an internship allowance of €500 gross per month (based on a full-time internship).   Interested? Apply directly with your CV! The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.       JOB FAMILY: Administrative Support DIVISION: IFO International Finance LOCATION: Netherlands > Zwolle : Grote Voort 247 ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: No MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable