Marketing Operations Executive

WE’RE ON A MISSION TO BACK THE UK’S SMALL BUSINESSES LIKE NO ONE ELSE 🚀 Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks. At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts. We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better. The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy 📈 Come and join a mission that matters! [Read our Impact Report https://www.fundingcircle.com/uk/impact] | [See our Trustpilot https://uk.trustpilot.com/review/fundingcircle.com] THE ROLE ⚡ 📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits Reporting to the Senior Manager, Marketing Automation and Technology, you will manage marketing logic, segmentation and operational processes in a range of team-owned no-code tools (such as Segment, Amplitude and Iterable) to support our Marketing and broader customer communication goals. This is a role in a team with a broad and transformational remit - you will be key in shaping it. You will be breaking ground by streamlining campaign processes and embedding cutting-edge technologies in the core operations of marketing teams. - Understanding and maintaining context on marketing and comms processes and goals. You’ll work with a range of technical and commercial colleagues - Developers, Analysts, Data Product Owners as well as Channel Marketers - to understand challenges and opportunities across your portfolio - Managing and supporting marketing audience logic, workflows and marketing processes in a range of team-owned tools - Solving process challenges and improving operational standards across marketing channels - helping teams get the right message, to the right customer, via the right channel, at the right time - Owning the reliability and documentation of the processes you create and update - Prioritising the right level of solution, owning change work and soliciting support from those around you - Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day WHAT WE’RE LOOKING FOR 🌱 We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day. - Familiarity and a minimum of 18 months demonstrable experience working directly with platforms such as; Customer Data Platforms (CDPs), Marketing Automation, Web Tracking, or Email Service Providers (ESPs) - you should have solid experience and understanding of how data and logic support marketing goals and communication campaigns - A technical and data savvy, solutions mindset with ambition to buildgreat marketing and comms processes - A natural collaborator and ability to work through complexity to a solution, especially in data and platforms - Comfortable moving fast with with new technologies, tools and in ‘greenfield’ areas requiring the forming of solutions and thinking - including the application of generative/agentic AI tools - An understanding of website tag-management and web tracking is a bonus We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you. WHY JOIN US? 💜 We b