Associate Director of Student Funding

The Associate Director of Student Funding provides strategic leadership and operational oversight for the administration of student funding programs for HMS Office for Graduate Education (OGE), including PhD and master’s students enrolled in OGE-administered academic programs. Responsible for developing and implementing policies, systems, and business processes that ensure accurate, compliant, and efficient administration of tuition, stipend, fellowship, and other student funding. Serving as the institutional expert on student funding operations, the Associate Director leads the design and implementation of new funding workflows in support of evolving institutional priorities, including a new funding model for PhD students at HMS affiliate hospitals. The position also leads the modernization of student funding systems by defining business requirements, partnering with University Information Systems and other stakeholders on system selection and implementation, and improving reporting, data integrity, and operational efficiency. Job-Specific Responsibilities: Strategic Leadership and Program Management: • Develop, implement, and continuously improve policies, procedures, and internal controls governing student funding administration. • Lead operational planning to support changing institutional priorities and evolving funding models. • Primary subject matter expert on student funding policies, funding mechanisms, and business processes. • Analyze funding trends and develop recommendations. • Prepare analyses, dashboards, and executive reports that support leadership decision-making and long-range planning. • Coordinate fundraising efforts for student fellowships with the Development office and OGE leadership. Student Funding Administration: • Oversee administration of all student funding, including tuition, stipends, fellowships, and other student support for PhD and master’s students. • Ensure timely, accurate, and compliant processing of funding transactions across multiple funding sources. • Oversee maintenance of the student funding database and ensure the integrity, accuracy, and completeness of funding records. • Review complex funding situations and resolve issues requiring interpretation of university policies and funding guidelines. • Develop reporting and reconciliation processes. • Serve as the escalation point for complex funding questions. • Oversee HGSU-compliant funding. Business Process Design and Operational Improvement: • Lead the design, implementation, and continuous improvement of business processes supporting the evolving PhD funding model for HMS affiliate hospitals. • Map current and future-state workflows, identify operational risks, and implement scalable solutions. • Develop standardized procedures across academic programs, departments, and affiliate institutions. • Establish performance metrics and key performance indicators. Student Funding Systems and Technology: • Business owner for the assessment, selection, implementation, and ongoing optimization of a modern student funding management system. • Develop functional and business requirements for new software solutions in partnership with University Information Systems and key stakeholders. • Lead business process design, user acceptance testing, data validation, and implementation for new systems. • Develop reporting capabilities and dashboards. Collaboration and Stakeholder Management: • Partner with the Sponsored Programs team to coordinate student funding supported by sponsored awards while maintaining clear separation of operational responsibilities. • Collaborate with GSAS, HMS Finance, affiliate hospitals, academic program leadership, department administrators, and other university offices to coordinate funding activit