Jobs / India / Servicenow INC

Servicenow INC

Advisory Solution Consultant - Presales

Mumbai, Maharashtra, IN Posted today

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Skills this job asks for

ServiceNowProduct managementLeadershipCRM

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About the role

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales through our partner ecosystem. You will guide revenue for ServiceNow with the support and partnership of Sales, Partner Ecosystem, Product Management, and the executive team. This is a technical consultant who can go wide and deep on discovery, solution positioning and demonstration while enabling and co-selling with partners during sales cycles.  About the Role :  The Solution Consultant will join the Partner Technical Acceleration Group as a technical consultant with the advanced ability to develop, position, and provide product-specific solutions in partnership with our channel/GSI ecosystem, while achieving quarterly and annual sales goals for an assigned territory through partner-led and partner-sourced deals.  Key Focus Areas  Driving pre-sales efforts for partner-led territory.  What you get to do in this role:  • Partner with top-tier System Integrators to develop and position ServiceNow-powered transformation solutions  • Support product sales as a technical and domain expert, partnering closely with assigned partners' pre-sales and delivery teams to extend their solution capability  • Lead discovery workshops to determine customers' challenges and give product demonstrations jointly with partner teams, to align our solution with customer needs  • Answer product feature and technical questions from partners, customers, channel partners, and ServiceNow colleagues  • Enable and upskill partner solution consultants and architects through technical training, certification support, and hands-on labs and  • Provide feedback to product management about product enhancements that can address customer and partner needs and provide additional value  • Share and learn best practices and re-usable assets with other Solution Consultants and partner technical teams to enhance the quality and efficiency of joint delivery  • Stay current on competitive analysis and market differentiation, and help partners position effectively against competitive alternatives  • Support marketing events including executive briefings, conferences, user groups, trade shows, and partner enablement events  • Act as a trusted technical advisor to partner account teams, supporting deal registration, solution scoping, and co-sell strategy  • Support partner build activities on ServiceNow platform and lead solution architecture discussions as needed  • Support and drive the partner GTM activities for a select few partners along with the partner manager  • Provide thought leadership through workshops, technology days, white papers, and industry forums focused on AI transformation  • Participate in executive briefings and business reviews with ServiceNow & partner leadership and their enterprise clients  Why Join This Team  • Work with a spectacular team of seasoned professionals in a positive, inclusive, and highly collaborative environment  • Work with the world's leading partner ecosystem on high-impact transformation initiatives  • Practice true business value selling with a strong sales support framework  • Design solutions that transform how enterprises operate – see your work make an impact  • Work with the industry-leading ServiceNow platform and cutting-edge AI/automation technologies  To be successful in this role you have: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry.   •  7+ years of pre-sales solution consulting or sales

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