Lead, Engineering Operations

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Program & Project Management Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About Salesforce We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place. Engineering Operations play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology organizations. Eng Ops are responsible for programs from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company partners to drive critical programs and activities across the company! As the Lead, Engineering Operations Manager for Platform, you will play a pivotal role in orchestrating and overseeing complex technical initiatives that contribute to our continued growth and success. You will collaborate with cross-functional teams, including engineering, product management and marketing, operations, and sales, to ensure alignment and timely delivery of projects. Though this is an individual contributor role, you will thrive in a culture of ownership, delivery and innovation! About You Love to wear multiple hats. Builds the relationships to make things happen. Highly functional in an energizing environment. Comfortable bending between the tactical and strategic. Outstanding executive presence and communications professional. A service-oriented-minded person who "Thinks Customer." Enjoy a hyper-transparent flow of information, conversation, and ideas.  Your Impact Lead programs by aligning across program scope, and release planning, as well as aligning one or more teams on vision, and business goals, crafting program structure, and securing cross-functional alignment. Drive teams through the Software engineering experience using Agile and analytical and technical skills. Develop strong partnerships with key functional team members to drive focus on business goals. Be a trusted partner for executive management to ensure program success. Support "program/feature" dependencies across multiple teams, scrum teams, functions, divisions, and partners. Anticipate and remove obstacles with a sense of urgency that slow down or prevent project teams from delivering on project goals. Provide monthly program reviews and updates at sprint reviews (deep dive into the current state of project goals, risks, and critical issues). Create a collaborative environment that fosters creativity, innovation, and learning. Be a catalyst within the organization, someone who can help advance our Product & Technology strategy globally and drive others in the organization to change.  Qualifications A related tec