Senior Business Analyst, Chief Administrative Office

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Business Analyst, Chief Administrative Office Overview: The Office of the Chief Administrative Officer (CAO) is seeking a highly motivated Senior Business Analyst to support the Chief of Staff, CAO in advancing strategic priorities, executive operations, organizational effectiveness, and stakeholder engagement across the CAO function and externally. Success in this role requires exceptional judgment, intellectual curiosity, strong organizational skills, and the ability to manage multiple priorities in a fast-paced environment. Role: Stakeholder & Event Management: Support the Chief of Staff in preparing the CAO for major policy convenings (e.g., Davos, Munich Security Conference, IMF/World Bank Meetings) and other travel. Assist in the development of program planning, meeting logistics, executive briefings, and messaging. Executive Support: Work with the Chief of Staff to prepare briefing materials for the CAO’s internal and external meetings. Includes following up with internal stakeholders to obtain inputs. Operations: Create and maintain tools to track open action items and meeting requests to ensure follow-through. Support CAO planning, operating reviews, and leadership reporting. Communications & Culture: Support the Chief of Staff and Communications team to ensure successful delivery of CAO Town Halls, CAO communications, and other culture building events. Travel Support: Partner with the Chief of Staff and Sr. Executive Assistant to create a meaningful agenda for the CAO’s travel and market visits. All About You: Required: • Professional experience in consulting, strategy, business operations, project management, chief of staff, public policy, corporate affairs, or a related field. • Strong analytical and problem-solving capabilities, with the ability to synthesize complex information into concise, executive-level insights. • Exceptional written and verbal communication skills. • Advanced proficiency in PowerPoint, Excel, Word, and collaboration tools. • Strong organizational skills and ability to manage multiple priorities with attention to detail. • Demonstrated ability to work independently while exercising sound judgment and discretion. Preferred • Experience supporting senior executives or executive leadership teams. • Experience in a global, matrixed organization. • Familiarity with public policy, government affairs, corporate strategy, or enterprise operations. • Experience developing senior executive presentations and briefing materials. Success Profile The ideal candidate is: • Inherently curious and eager to learn. • Comfortable operating in ambiguous and rapidly changing environments. • An exceptional communicator who can tailor messages for senior leadership audiences. • Highly organized and detail oriented. • Proactive, resourceful, and solutions-driven. • Able to build strong relationships across functions and levels. • Capable of balancing strategic thinking with flawless execution. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In