Associate Director - Operations Lead

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.   Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.   We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together. Job Description   GCC IT Operations lead works very closely with IT Leader for Gilead GCC to drive performance, compliance, service & operational excellence. This role coordinates with the global PMO teams ensuring adherence, adoption and maturity of governance, financials, workforce and compliance tracking. Pivotal in bringing continuous improvements to the site level operational activities.  Key Responsibilities:   • Establish and continuously evolve governance framework, processes, and systems of record to drive standardization, efficiency, and operational excellence.  • Act as SPOC for IT leadership in GCC providing visibility, governance, prioritization, execution tracking, and executive reporting across programs, projects, and initiatives. Maintain visibility into the portfolio of IT work across functions, programmes, and projects.  • Own operational financial governance, including budgeting, forecasting, spend tracking, variance management, purchase orders, and financial reporting in partnership with Finance/FP&A teams as needed. Manage and track travel, training, and operational spend.  • Drive workforce planning, demand/capacity management, hiring plans, and onboarding readiness in partnership with HR and Talent Acquisition. Own new hire onboarding process in partnership with the Employee Experience team  • Partner with workplace, HR, and other enterprise teams to ensure seamless site operations, employee/contractor onboarding, workplace readiness, leadership engagements, and GCC-wide initiatives.  • Establish meaningful KPIs, dashboards, scorecards, and operating reviews that provide leadership with actionable insights into portfolio, financial, workforce, service, and operational performance.  • Establish operational controls and governance mechanisms to ensure adherence to enterprise policies, mandatory processes, and audit commitments.  • Identify and lead initiatives that simplify processes, improve productivity, strengthen controls, enable automation, and scale operations in line with GCC growth and maturity.  • Build and lead a high-performing operations organization, developing PMO, VMO and operational capabilities while fostering accountability, collaboration, continuous improvement, and a culture of operational excellence.  • Partner with Employee Experience and workplace teams to support asset planning, seating strategy, and workplace readiness.  • Support site level operations for the GCC where required, collaborate to define and monitor operational health parameters for GCC    Skills & Experience : • 14+ years of progressive experience across IT Operations, PMO, Portfo