Strategic Solutions Engineer, Enterprise (Boston)

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 This is a once-in-a-lifetime opportunity to join a hyper-growth startup focused on saving people time and making the world more productive!   ClickUp is looking for a Strategic Solutions Engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience.   Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism.   THE ROLE: - Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients. - Design, develop, deploy and manage customer-specific proof of value (PoV) projects. - Build custom reports and dynamic dashboards for prospective clients' management teams. - Assist with the functional and technical elements of RFPs. - Stay current on new feature releases and maintain updated demo spaces for sales. - This role will support customers across the North East.   QUALIFICATIONS: - This is a hybrid role based in Boston, MA, with a strong preference for candidates within reasonable travel distance of Boston. The role requires periodic in-person availability for customer onsite meetings, enterprise deal support, and team working sessions in the Boston market, including occasional co-working days with peers. - Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity. - 6+ years in a customer facing role with technology. Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience. - 2+ years demonstrable success working with commercial or enterprise clients - An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance. - Strong customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome. - Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions. - Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives. - Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs. - Up to 50% of travel is required for this role. #LI-Remote #LI-JC1   Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color,