Client Account Lead

Join phData , a remote-first data and AI consultancy company with employees across the United States, Latin America, and India. We partner with industry leaders, including Snowflake, AWS, Anthropic, Glean, and dbt, to solve the complex data and AI challenges that slow large enterprises. We're growing fast, and we give our people real ownership over their work. We hire top performers and trust them to deliver results. Why phData? • Snowflake Implementation Partner of the Year — 7 consecutive years , and 2026 Snowflake AI Partner of the Year • AWS Premier Tier Services Partner — the highest tier of recognition in the AWS Partner Network • 2025 Fivetran Partner of the Year (4th consecutive year) • 2025 dbt Labs Partner of the Year (3x winner) with Visionary partner status • 2026 KNIME Customer Excellence Partner of the Year • Preferred Partner in the Anthropic Claude Partner Network • #1 Partner in Snowflake Advanced Certifications • 600+ Expert Cloud Certifications (Sigma, AWS, Azure, Dataiku, and more) • Recognized as an award-winning workplace in the US , India and LATAM We are looking for a Client Account Lead to join our Client Services team. In this role, you will own a portfolio of strategic, industry-focused accounts, driving growth, profitability, and executive relationships while helping clients formulate and realize their AI & Data goals. You will collaborate closely with client executives, Sales, Technical Account Leads, Delivery leaders, and ecosystem partners to deliver high-impact programs and advance phData’s delivery excellence. Key Responsibilities Client Delivery • Own and drive account strategy, delivery, and growth for a portfolio of strategic, industry-focused accounts, creating and executing long-term growth plans aligned to client goals and phData’s capabilities. • Translate client business objectives and AI & Data goals into strategic programs spanning data platforms, pipelines, governance, analytics, and AI, in partnership with data engineering, analytics, and ML teams. • Ensure engagements across your portfolio are delivered on time, within scope, and with strong profitability and measurable business value, maintaining ~40% utilization to stay close to delivery and client outcomes. Collaboration & Leadership • Collaborate with cross-functional partners across Go-to-Market, Delivery, Finance, Product, and Partner teams to align on account health, project success, and future opportunity. • Provide strategic leadership during executive meetings, workshops, QBRs, and roadmap discussions, positioning phData as a trusted advisor to both business and IT stakeholders. • Ensure high-quality deliverables by staying engaged with delivery teams, reviewing performance metrics, and driving governance, risk management, and issue resolution across accounts. • Partner with ecosystem providers (e.g., Anthropic, Snowflake, AWS) to design and execute joint account strategies that bring added value to clients and accelerate portfolio growth. Practice & Firm Contribution • Contribute to internal initiatives such as industry playbooks, account planning frameworks, sales enablement materials, and patterns for driving AI & Data outcomes in your verticals. • Represent phData professionally at industry events, conferences, and panels, helping elevate our presence and reputation in Restaurant/Hospitality, Technology, and other priority sectors. • Share best practices, deal learnings, and client insights to help improve phData’s client engagement model, forecasting, and overall delivery excellence. Additional Responsibilities • Act as a trusted advisor to senior client stakeholders, shaping roadmaps, influencing strategic decisions, and guiding long-term initiatives. • Mentor and coach team members, fosteri