Business Operations Engineer

Location: Bristol or London, UK (hybrid, three days a week in the office) Level: Engineer C2 Team: Product & Tech Business Operations Salary: £45,600 - £57,000 + discretionary bonus Contract: Permanent Reporting To: Head of Business Operations Please note: This role requires an existing right to work in the UK . We can’t offer visa sponsorship, but we review sponsorship role by role, so keep an eye on our careers site for future opportunities. About Kaluza Kaluza is the Energy Intelligence Platform, turning energy complexity into seamless coordination. We help energy companies overcome today’s challenges while accelerating the shift to a clean, electrified future. Our platform orchestrates millions of real-time decisions across homes, devices, markets and grids. By combining predictive algorithms with human-centred design, Kaluza makes clean energy dependable, affordable and adaptive to everyday life. With teams across Europe, Asia and Australia, and a joint venture with Mitsubishi Corporation in Japan, we power leading companies including OVO, AGL and ENGIE, as well as innovators like Volvo and Volkswagen. What you'll do You'll own and evolve the technical systems that power P&T Business Operations — Jira architectures, data pipelines, dashboards, and integrations with enterprise platforms. You identify where operational capability could be stronger, scope those opportunities, and design and build solutions in collaboration with the Business Operations Manager. You approach problems with an AI-first mindset and make technical decisions with clarity about trade-offs. • Own and evolve the standardisation of Jira and other Kaluza data systems. Configure, extend, and redesign them to support increasingly complex business operations. • Build and maintain reliable data pipelines and dashboards that turn raw operations data into clear signals for decision-making. Explore where AI agents and autonomous systems can streamline operations. • Identify opportunities for new capabilities (better delivery planning data & tooling capabilities, improved management insights solutions, plugging into adjacent Kaluza products) and design and build solutions, aligned with the direction from the business operations manager who will lead the product & delivery enablement side of things • Connect and integrate internal products and platforms — Workday integrations, locally-built internal tools, and other solutions. Make recommendations on what to build, integrate, or take over — clearly articulating trade-offs, impact, and delivery path. • Anticipate security, compliance, and regulatory constraints upfront. Navigate Kaluza's systems to unblock delivery quickly. • Spot when something's off — in the data, in a process, or in a tool — and fix it before it becomes someone else's problem. • Iterate on our operational tooling continuously, testing new approaches early and sharing what you learn openly with the team. What you'll bring Ideally you'll have/be: • 3–5 years building and maintaining operational tooling — not just writing code, but owning what you ship. • Strong Jira expertise (including JQL) and Confluence; comfortable configuring them for complex portfolio structures. • Experience with APIs/integrations and data exchange, SQL + basic scripting, BI tools, AI tools and automation. • Experience building data pipelines or automated workflows with practical understanding of keeping them reliable at scale. • Confident in identifying improvements and implementing them independently. You break down ambiguous problems, scope solutions, and drive delivery without constant prompting. You don't wait to be told what's next. • Comfortable with data analysis, ambiguity, and working in scaling organisations where processes and systems ne