About the role
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Executive Assistant
Overview
Mastercard is seeking an experienced Executive Assistant to provide dedicated support to the Cluster Lead, Chile, Paraguay & Bolivia (CHIPABOL) and the Cluster Lead, Argentina & Uruguay (ARU). This role serves as a trusted administrative and operational partner to two senior executives, enabling effective execution of business priorities across multiple markets within South LAC.
Operating in a highly matrixed global organization, the Executive Assistant will coordinate leadership activities, manage competing priorities, and interact regularly with stakeholders across Chile, Argentina, Uruguay, Paraguay, Bolivia, and regional and global Mastercard teams. The successful candidate will demonstrate exceptional judgment, professionalism, discretion, and the ability to anticipate leadership needs in a fast-paced environment.
Role
The Executive Assistant is the primary administrative liaison for both Cluster Leads and a key point of contact for internal and external stakeholders. The role is responsible for managing complex executive priorities, coordinating business activities, facilitating communications, and ensuring operational excellence across multiple functions, geographies, and leadership teams.
This position plays an important role in creating a positive, collaborative, and high-performing team culture while enabling leaders to focus on strategic priorities and business growth.
Major Accountabilities
Executive Support & Calendar Management
• Manage complex calendars, competing priorities, and scheduling needs for two Cluster Leads.
• Coordinate executive meetings, leadership reviews, client engagements, and governance forums.
• Prioritize requests and resolve scheduling conflicts using sound business judgment.
• Prepare meeting agendas, materials, and logistics to ensure executives are fully prepared.
Travel & Expense Management
• Coordinate domestic and international travel arrangements, itineraries, accommodations, and transportation.
• Manage executive expense reporting and ensure timely submission and compliance with company policies.
• Support procurement-related activities, purchase processes, invoice coordination, and budget administration.
Executive Communications
• Prepare correspondence, presentations, reports, and other business documentation.
• Facilitate communication between executives, leadership teams, and key stakeholders.
• Support follow-up and execution of action items arising from leadership discussions.
Meetings, Events & Team Engagement
• Organize leadership meetings, town halls, offsites, client events, and employee engagement activities.
• Coordinate end-to-end event logistics including scheduling, communications, materials, travel, and venue arrangements.
• Support initiatives that foster collaboration, inclusion, and team engagement.
Stakeholder & Cross-Functional Coordination
• Serve as a trusted point of contact for leaders, employees, clients, and partners.
• Coordinate activities across multiple business units, functions, and countries.
• Build effective relationships and foster collaboration within a matrixed global organization.
Confidential Information & Operational Excellence
• Handle highly sensitive and confidential information with di
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