Sales Development Representative Intern (Hybrid)

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense. This position is a hybrid role open to candidates in the greater Washington DC area. This position will require the intern to work in our Arlington, VA office 4 days a week (Monday - Thursday). Dates of Program: January 25th, 2027 - April 16th, 2027 (12 weeks) Application Dates: You should apply as soon as possible but understand that because of our large pool of applicants, the selection process can take a few weeks. We strive to create a diverse group of interns as we feel that it improves the overall internship experience. Attention: This is a paid internship. Please note that the intern would be responsible for relocation (if needed) and lodging for the duration of the internship. Internship Program Details: Join the best internship program around! Interns get unique insight into the minds of the CEO and senior executives during Ask Me Anything sessions. Interns will receive company training, onboarding, and professional development workshops to help transition into the workplace. Interns will also engage in team-building activities and awesome socials. For more information on the internship program, visit www.knowbe4.com/careers/internships . As a Sales Development Representative Intern at KnowBe4, you’ll see business through the lens of the provider of the world's largest integrated new-school security awareness training and simulated phishing platform as you grow your knowledge of KnowBe4’s products, systems, business operations, and sales strategies. The sales development internship program will give aspiring sales professionals exposure to real strategies and techniques applied in a working sales organization. The individuals selected will be exposed to real sales conversations and get hands-on experience effectively finding, cleaning and prospecting new accounts to become KnowBe4 customers. You will work alongside current SDRs and interface with the Account Executives you will deliver to. Key Responsibilities: • Map company structure and verify their information to find workable accounts • Map and identify appropriate contacts from the workable accounts • Learn critical elements of prospecting conversations in preparation for qualification calls • Role-play to learn conversation best practices, mirroring, labeling, and objection-handling techniques • Conduct calls and emails to drive solid demo bookings • Schedule and hand-off demo ready lead to quota carrying Sales Representatives • Learn how to organize, clean, prospect, and maintain our CRM database • Shadow sales development representatives with prospective customers to grow in your conversation knowledge, understanding and skills • Listen to demos of sales calls from Account Executives of varying levels of tenure • Work with cross-functional sales teams to understand the KnowBe4 business model better Learning Objectives: • Get a full understanding of the Sales Roadmap to Success • Get a solid understanding of the Information Technology industry and the importance of security awareness training within a prospect’s organization • Learn all critical elements of a solid sales prospecting process • Learn and com