Senior Account Executive - Benelux

Help fix customer-centricity at scale Every company wants to become more customer-centric. At TheyDo, we make that ambition real. Our AI-powered journey management platform helps the world’s largest enterprises align around what matters most: their customers. By bringing scattered data and teams together, we empower smarter decisions and better experiences. Since 2019, global leaders across industries — including Ford, Cisco, Johnson & Johnson, Siemens, Home Depot, and Lufthansa — have trusted us to scale journey management and deliver measurable impact. Backed by $50M from top-tier investors, including Blossom and 20VC, we are building a category-defining company. Our fully remote team of 100+ TheyDoers represents 30+ nationalities across 27 countries, united by a customer-led, people-first culture. Our mission is clear: Make journey management the most powerful business tool in the world. If you’re looking for a place where your work shapes the future of how companies operate, join us. Let’s build it together. The role Journey management is becoming a must-have for the world's biggest companies, and TheyDo is the platform leading the category. Enterprises like Ford, Cisco, Vodafone and Pfizer already use TheyDo to understand their customers end to end and decide where to act. Now we're going after the rest of Europes biggest brands, and we want you leading the charge. As a Senior Account Executive, you'll take a greenfield territory of enterprise accounts, open the doors, and land the new logos that define TheyDo's next chapter. You'll be based in the Benelux, working remotely and reporting to Stephan . You'll join a team of 6 EU AEs, backed by SDR, Enablement and Customer Success colleagues across North America and Europe. Why this role, now The timing couldn't be better. Customer experience has moved into the boardroom, and enterprises want a way to turn it into decisions. TheyDo gives them that, and our customers are proving it. Europe is wide open. Your target list is full of companies that look just like the ones already buying from us, and most of them have never had a TheyDo conversation. We know what wins. Now we need someone to scale it and put their name on the logos that come next. This is the moment to join: early enough to shape how we win, with the proof that we do. What you'll do This is a role built around creating revenue that didn't exist before, not managing revenue that already does. Build your own pipeline. You'll start from a target list, not a book. • Own a named list of Benelux enterprise accounts and decide where to focus, based on signal rather than hope • Source most of your pipeline yourself through outbound, account-based plays with BDR and Marketing, events and executive networking • Break into accounts with no existing relationship and find the senior person who owns the customer experience problem Win the first deal. You'll take a cold account all the way to signature. • Run complex, multi-stakeholder cycles from first conversation through discovery, business case, procurement and close • Sell on value to C-level and VP buyers across CX, Product and Digital: a business case a CFO will sign, not a feature tour • Land mid-to-high six-figure first deals, structured to expand, and hand them to Customer Success with the context to grow them Shape how we win. You'll help write the European playbook. • Refine our ICP, messaging and sales motion based on what you see in the field • Share buyer insight with Product so they can act on it • Forecast accurately and keep the team informed through clear async updates What this role isn't We'd rather be clear now than have the wrong person find out six months in. • It isn't account management. You won't inherit renewals or an installed base to