Jobs / Portugal / Robert Bosch LLC

Robert Bosch LLC

Global Compliance Inquiry Services and Transformation Lead (f/m/div.)

Lisboa, PT Posted today

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Skills this job asks for

ComplianceLeadershipStakeholder managementEnglish

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About the role

Your contribution to something big: As Global Compliance Inquiry Services and Transformation Lead , you will establish and scale Compliance Inquiry Services as a strategic global delivery capability within Bosch’s global Compliance organization. You will drive the transition from decentralized inquiry handling to a scalable, globally governed service model, combining expert services with AI-enabled solutions. • Lead the establishment and global scale-up of Compliance Inquiry Services as a strategic delivery capability.   • Drive the transition from decentralized inquiry handling to a scalable global governance operations model.   • Lead the continued development and integration of the Lisbon-based team into the global operating model.   • Drive organizational transformation, service innovation and operational excellence across regions.   • Develop manual and AI-enabled inquiry processing capabilities while ensuring Compliance, service quality and sustainable growth.   • Serve as disciplinary manager for the employees within the Lisbon-based team.   • Lead workforce planning, performance management, employee development and talent management.   • Build and scale newly created teams and organizational capabilities within a global environment.   • Establish the foundation for the future expansion of Governance Operations.   • Contribute to the long-term digital transformation of the global Compliance function.   • Manage senior stakeholders and align global functional objectives with local organizational and people requirements. What distinguishes you: Education:  Master’s degree in Law, Business Law, Legal Studies, or a comparable legal discipline. Additional training in Compliance, Governance, Global Service Delivery, Operating Model Design, Digital Transformation, Leadership, or Organizational Development is an advantage. Experience • Several years of experience in global service management, operating model design, or organizational transformation. • Proven track record building, scaling, and governing business-critical service capabilities in an international environment. • Experience leading cross-functional transformation, organizational change, and the establishment/integration of new teams into global operating models. • Proven experience leading international teams, including workforce planning, performance management, employee development, and talent management. • Experience with AI-enabled service models and digital transformation is an advantage. Know-how • Compliance Advisory and Governance; Case & Matter Management; Shared Services and Global Service Delivery. • Strategic Operating Model Development and Digital Transformation, including AI-enabled services. • People Leadership, Organizational Development, Workforce Planning, and Talent Development. • International Team Leadership. Working Style & Methods • Strategic and business-oriented with strong execution and the ability to translate objectives into scalable capabilities and measurable outcomes. • Strong organizational, service-development, and operational excellence mindset. • Experienced in transformation, growth, and organizational change, balancing global standards with local requirements. • Comfortable operating in complex, international, and evolving environments. Personality • Strong leadership, influencing, communication, and executive stakeholder management skills. • High professional credibility, integrity, sound judgment, ownership, and accountability. • People-oriented leader focused on development and growth. • Resilient, collaborative, pragmatic, and solution-oriented, with the ability to build trust and alignment across cultures, functions, and regions. • Open to new technologies and interested in shaping th

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