Enterprise Account Executive - Service Cloud

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. The Experience We're redefining how the world's leading companies deliver customer service. Service Cloud is the #1 AI-powered service platform globally, and we're growing fast. As a Service Cloud Account Executive, you'll work as a strategic partner to enterprise customers and prospects — helping them solve real service and contact centre challenges using the full power of Salesforce, including Agentforce , our autonomous AI platform. You'll carry quota for Service Cloud and work both within existing accounts and hunt for new business in a named account set. What You'll Actually Be Doing • Build and execute a Service Cloud sales strategy across your enterprise territory. • Act as a trusted advisor to customers, deeply understanding their service and CX challenges • Drive revenue growth by expanding within existing accounts and acquiring net-new logos • Evangelize AI-powered service solutions — including Agentforce — that transform how businesses support their customers • Run full sales cycles: prospecting, discovery, solution design, negotiation, and close • Exceed annual quota through a consultative, outcome-led approach You're Our Person If... • 5+ years of experience selling technology solutions, ideally in Customer Service, Contact Centre, Field Service, or CX • A track record of consistent quota overachievement • Strong consultative selling skills — discovery, solution framing, negotiation, and close • Experience with SaaS and software sales • Ability to work cross-functionally in complex enterprise deals Even Better If... • Familiarity with CRM platforms (Salesforce experience a bonus!) Benefits We are pioneers of the Pledge 1% model, giving back through product, grants, and community service to those in need. We're proud to be #1 in PEOPLE's Top 50 Companies that Care and featured on Fortune's Change the World list — and here in ANZ, that commitment is felt every day. Every Salesforce employee receives:   • 7 paid volunteer days per year — use them to give back to causes that matter to you and your local community • Donation matching for all approved charitable contributions • Health, Life, Trauma and Income Insurance • Monthly Wellness Allowance — because your wellbeing matters • Flexible Time Off & leave policies — we trust you to manage your time • Parental benefits — supporting you through every stage of life • Perks and discounts — from everyday savings to added extras Salesforce is an equal opportunity employer and we value diversity across our ANZ team. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We are committed to ensuring individuals with disabilities are provided reasonable accommodation throughout the application and interview process. Please contact us to request support. At Salesforce we encourage applications from Aboriginal and Torres S