Assistant Shift Manager - Slots

The Slot Assistant Shift Manager is responsible for the leadership and management of the slot operations division. This position requires the following qualities to achieve success: • Leadership • Organization • Accountability • Time Management • Positive Attitude • Have Fun Responsibilities: • Provide leadership and guidance to Slot Operations Team. • Preside over pre-shift meetings. • Manage departmental scheduling requirements. • Provide on-going skills development, coaching and training for the operations staff. • Coin and currency accountability on the floor. • Providing the highest levels of guest service • Management and accountability for all Regulation 6A documents and accuracy of filings. • Development and implementation of floor Buy process. • Interviewing and hiring of slot staff. • Developing and maintaining potential staff employment pool of applicants. • Project management - floor techs, engineering, etc. • Slot floor repair and maintenance program. • Interdepartmental cooperation and communication. • Inventory control and coordination of scheduling office supply orders and stocking: office supplies, forms, floor equipment for staff, etc. • Management of employee personnel files and actions; commendations, disciplines, performance evaluations. Reporting Manager: • Slot Shift Manager • Minimum of three (3) years of experience in casino slot operations , with at least one (1) year in a supervisory or leadership role within a high-volume gaming environment is preferred. • Comprehensive knowledge of slot machine operations, slot accounting procedures, jackpot processing, and applicable gaming regulations. • Demonstrated ability to lead, motivate, and develop a diverse team while maintaining a positive and professional work environment. • Strong understanding of guest service principles with a passion for delivering exceptional luxury hospitality experiences. • Proven ability to resolve guest concerns and operational challenges quickly, professionally, and with sound judgment. • Excellent verbal and written communication skills with the ability to interact effectively with guests, employees, and management. • Ability to analyze operational data, identify trends, and implement solutions that enhance guest satisfaction and operational efficiency. • Experience monitoring gaming activity to ensure compliance with company policies, Nevada Gaming Control Board regulations, and internal controls. • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment. • Proficiency in casino management systems, slot management software, Microsoft Office applications, and related technology platforms. • Ability to maintain confidentiality and exercise discretion when handling sensitive information. • Must be available to work varied schedules, including days, evenings, overnight shifts, weekends, and holidays. • Must possess or be able to obtain and maintain all required Nevada Gaming registrations, work cards, and certifications . • High school diploma or equivalent required; a bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Preferred Qualifications • Experience in a luxury resort or Forbes Travel Guide-rated property. • Previous experience managing large teams in a high-volume integrated resort or casino environment. • Knowledge of slot performance analytics, player development, and revenue optimization strategies. • Bilingual communication skills are a plus. Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under feder