Sales Associate, Home Health

Sales Associate Practice: Home Health Team: Oahu Sales Team Schedule: Monday–Friday, 8:30 a.m.–5:00 p.m. Work model: Hybrid — remote and on-site (must reside in Oahu) Compensation: $60,000–$65,000 base salary; paid hourly About BAYADA At BAYADA, our mission is to help people have a safe home life with comfort, independence, and dignity. Our teams are united by a commitment to compassionate care, clinical excellence, and meaningful service to the communities we are privileged to support. Position Overview BAYADA is seeking a Sales Associate to join our OAL Home Health sales team in Honolulu, Oahu. This is a newly created role designed to support the significant growth in referrals and admissions across the East and West Oahu teams. The Sales Associate will work closely with the sales team to help manage pending referrals, strengthen relationships with referral sources, and support timely access to high-quality home health services. The successful candidate will be ethical, hardworking, collaborative, and committed to delivering an exceptional experience for clients, families, referral partners, and care teams. This role offers a meaningful opportunity to contribute to BAYADA’s continued growth while helping more individuals receive the care they need in the comfort of their own homes. Key Responsibilities • Support the Oahu sales team with the coordination, tracking, and follow-up of pending home health referrals. • Help move referrals forward by gathering required information, identifying next steps, and communicating updates to internal and external partners. • Build and maintain positive, professional relationships with hospitals, physicians’ offices, skilled nursing facilities, assisted living communities, case managers, social workers, and other referral sources. • Assist with outreach and follow-up activities that support referral growth, admissions, census development, and continuity of care. • Coordinate and participate in on-site in-services, lunch meetings, and other relationship-building activities with referral partners. • Prepare materials and provide administrative support for sales presentations, educational programs, meetings, and community outreach activities. • Maintain accurate and timely documentation of referral activity, outreach, follow-up, and results in applicable systems. • Collaborate with the Area Sales Director, Transitional Care Managers, clinical teams, intake, and operations to support a smooth referral-to-admission process. • Monitor assigned referral activity and communicate barriers, trends, and opportunities to the sales leadership team. • Provide responsive, courteous service to clients, families, referral sources, and BAYADA colleagues. • Represent BAYADA’s mission, values, and commitment to compassionate care in every interaction. • Perform other duties as assigned to support the needs of the Oahu Home Health sales team. What You’ll Do in This Role • Support both the East and West Oahu sales teams. • Help the team respond to increased referral and admission volume. • Provide focused assistance with pending referrals and follow-up. • Work in a hybrid environment, balancing remote administrative work with office activity. • Travel minimally for in-services, lunch meetings, and other scheduled business needs. • Complete a structured 90-day onboarding and ramp-up period. Required Qualifications • Associate's degree or higher; equivalent healthcare experience • Experience in healthcare, home health, post-acute care, customer service, sales support, referral coordination, or a related field. • Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. • Excellent communication, follow-up, and relationship-building skills.