Staff Product Designer

ABOUT THE ROLE Hinge Health recognizes the value of design. As a Staff Product Designer, you’ll join a tight-knit, collaborative team of designers who care deeply about creating cohesive, intuitive, and high-quality product experiences. Our team is at the center of solving impactful problems for millions of members and the clients, partners, and operators who help deliver their care. In this role, you’ll help shape the future of Hinge Health’s enterprise products, with a focus on B2B web applications that support internal operations and client-facing self-service. You’ll design experiences across products such as Ops Hub and ClientHub, as well as the workflows, integrations, and applied AI capabilities that help clients, partners, and Hinge Health operators complete tasks more efficiently. Your work will reduce manual effort, improve response times, standardize outcomes, and make complex operational processes easier to understand and use. As a Staff Product Designer, you’ll collaborate with Product, Engineering, Data, Customer Success, Operations, and other cross-functional teams to create intuitive, scalable solutions from concept to execution. You’ll lead through ambiguity, connect user needs with business outcomes, and bring strong craft across research, interaction design, visual design, systems thinking, and prototyping. You’ll also help establish the design direction for enterprise experiences that improve self-service task completion, increase automation coverage, and support client retention. We’re looking for designers who excel at simplifying complex challenges, care deeply about the quality of their work, have a strong track record of shipping impactful experiences, bring a growth mindset, and are excited to explore how AI can improve enterprise workflows. This is a high-impact role at an especially exciting time in Hinge Health’s journey, as we build the next generation of intelligent tools and experiences for our clients, partners, and internal teams. WHAT YOU'LL ACCOMPLISH - Shape product vision and strategy: Lead design direction across complex problem spaces, connecting user needs, business goals, and technical possibilities into a clear path forward. - Design efficient, AI-enabled experiences: Apply strong product design judgment to simplify complex workflows, identify high-leverage opportunities for AI and automation, and help people complete tasks faster with less manual effort. - Raise the quality and scalability of the product: Apply strong interaction and visual design craft, contribute to scalable patterns and systems, and help establish a consistently high bar for the team. - Use insight and experimentation to guide decisions: Combine research, data, prototyping, and emerging tools to explore opportunities, test ideas, and improve outcomes over time. - Influence through collaboration and communication: Partner closely with Product, Engineering, Data, Operations, and other cross-functional teams to align on priorities, make decisions, and deliver highly effective, efficient operational experiences. - Grow the team and champion inclusive design: Mentor other designers, share your perspective, and ensure the experiences we create are accessible and inclusive. BASIC QUALIFICATIONS - Design craft mastery: Expertise in interaction and visual design, with a track record of advancing the craft and inspiring excellence across teams. - Strategic problem-solving: Experience leading ambiguous problem spaces, setting vision, and defining design strategy across products or platforms. - Data-informed design: Proficient in forming hypotheses, running/facilitating user research, and leveraging data science insights to optimize experiences. - Influence and communication: Highly effective communica