Partner Account Sales Manager - Retail

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role: As a Partner Account Sales Manager for Retail Enterprise at PACE, you will play a hands-on, critical role in driving partner sales and consumption strategies, expanding ecosystem growth, and developing strategic alliances within our highest-impact retail and digital accounts. In this role, you will support partner strategies that empower channel partners, System Integrators and Hyperscalers to accelerate ACV and customer success across the retail sector. You will leverage cutting-edge AI tools to streamline daily workflows, review partner data, and support partner go-to-market strategy creation. Beyond revenue targets, culture is a vital pillar of this role. You will be expected to actively champion a supportive, inclusive, and growth-oriented team environment—fostering strong internal partnerships, driving a spirit of continuous learning, and embodying PACE’s core values in every partner interaction. This position requires a strong blend of hands-on execution, retail industry acumen, culture-first leadership, and hands-on-engagement to build pipeline, drive software consumption, and deliver mutual value across our ecosystem. Key Responsibilities Revenue Generation & Partner Execution • Pipeline Building: Own and exceed revenue and partner investment targets, pipeline creation goals, and co-sell metrics within assigned Retail Enterprise partner accounts. • Co-Selling & Field Support: Actively engage with direct sales teams to identify new opportunities, co-sell, negotiate, and close deals. Collaborate closely with cross-functional teams including Alliances, Marketing, Product, and Customer Success. • Hyperscaler & Alliance Growth: Drive joint GTM motions with Hyperscalers, regional partners, and specialized retail tech ecosystem partners. Culture & Ecosystem Stewardship • Championing Team Culture: Actively contribute to a positive, collaborative, and inclusive culture at PACE. Drive open communication, psychological safety, and mutual accountability across internal and partner-facing teams. • Account Enablement: Cultivate strong, trusted relationships with partner account executives, practice leads, and technical representatives to keep PACE top-of-mind. • Industry Alignment: Leverage domain knowledge of omnichannel retail, supply chain/logistics, e-commerce platforms, POS systems, and store operations to align partner solutions with end-client needs. • Consumption Growth: Track post-sale partner engagement to ensure continuous software adoption, drive renewal rates, and maximize long-term consumption value for enterprise retail clients. AI-Driven Operations & Enablement • Workflow Automation: Utilize modern AI tools (generative AI, predictive CRM workflows, and data analytics) to streamline administrative processes, generate partner enablement collateral, and track pipeline metrics efficiently. • Enablement Delivery & Upskilling: Coordinate and deliver partner enablement programs, joint marketing campa