Director, Product Manager

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Product Manager Overview Mastercard’s Services organization is a key growth engine, delivering innovative solutions that help our customers thrive. By integrating proprietary data, cutting-edge technology, expert insights, and strategic expertise, Services plays a critical role in driving Mastercard’s differentiation and business growth. The Consumer Acquisition & Engagement (CA&E) team focuses on products and solutions that address dynamic market needs. We are seeking a Regional Manager product lead for Latin America and Caribbean to oversee product solutions and P&L management for CA&E products and platforms, including Marketing Services. This role will be an expert on the Marketing Services product and be responsible for ensuring the product(s) is/are scaled across the Region. The position will need to have deep understanding of the competitive landscape, ensure the products meets local market needs, and be able to proactively enhance and innovate the product lines by collecting the requirements for future development. This position will ensure products meet local market needs, deliver the product go-to-market strategy, and partner closely with the Commercialization counterparts to ensure that each product is a part of the broader solutions portfolio to drive the desired business outcomes. This position will work closely across the Regional and Global Product Leads, Services Business Sales Leads and Account Managers. Reporting directly to the Regional CA&E Product Management Lead, this individual will ensure products maximize funding pools and facilitate sales customer dynamics. Key Responsibilities Act as Product Owner for Marketing Services and Personalization Bring global product to the region, including use cases Fuel and understand global roadmap Budget and forecast tracking Lead Product Localization and GTM Manage Studio process (including pricing) Close involvement on pilots Vendor/partner management Offers sourcing (in-market) Act as Regional SME Understand competitive landscape Map regional pain points/needs Training and educational sessions to Account Managers / Sales Measure value and articulate impact All About You Proven experience as a product, sales or client services leader with a demonstrated ability to drive growth. Strong business acumen and a track record of delivering innovative, customer-centric solutions. Extensive experience launching and scaling products in dynamic markets. Consultative mindset with the ability to craft compelling, customer-tailored narratives. Skilled in influencing and motivating teams, with a vision for unifying sales stakeholders around strategic goals. Expertise in developing go-to-market strategies and sales enablement plans. Recognized as a senior subject matter expert capable of navigating complex deals and engaging with executive-level clients. Deep understanding of consumer, industry, and market trends. Creative problem solver with the ability to generate “out of the box” solutions and build alignment across diverse teams. Growth-oriented and adaptable, thriving in fast-paced, rapidly evolving environments. International and matrixed organizational experience is highly desirable. Exceptional networking, communicatio