Director of Product Program Management

At Mitratech, we are a team of innovators focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem that supports individual excellence and takes pride in its diverse and inclusive work culture centered around great people practices, learning opportunities, and having fun! Our culture is the ideal blend of entrepreneurial spirit and enterprise investment, enabling the chance to move at a rapid pace with some of the most complex, leading-edge technologies available. For over 35 years, the experts at Mitratech have been focused on solving the complex needs. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. As we continue to grow, we’re always looking for resourceful, enthusiastic, and fresh perspectives. Join our global team and see what makes Mitratech a truly exceptional place to work! Job Overview Build and run the connective tissue of the GRC product organization. This role owns the operating rhythm that makes a multi-solution product team run as one — and, critically, acts as the Product resource helping orchestrate the enablement, launch, release, and go-to-market processes cleanly between Product, Product Marketing, and the rest of the company. You are the person who turns a strategy and a charter into a repeatable operating system the team and the organization can actually run. Essential Duties & Responsibilities : • The Product Operating Charter & rhythm. Operationalize the charter — cadences, decision rights, backlog and roadmap reviews, quarterly planning, and the reporting rhythm — across all product lines. Own the calendar, the artifacts, and the meeting hygiene so the rhythm runs without heroics. Onboard the team and cross-functional partners into how these rituals work and why. • Launch, release & GTM readiness. Design and orchestrate Product’s role in the end-to-end launch and release management process that connects Product → Product Marketing → Sales, CS, Enablement, Support, and others. Concretely: a shared release calendar across the suite; launch tiers with proportional readiness requirements; a launch readiness gate and cross-functional launch checklist; a single source of truth for what's shipping, when, and who's accountable for each GTM workstream. Own the handoff from "feature is built" to "market is ready and the field can sell and support it." • Product operations discipline (data, tooling, insights). Stand up the instrumentation and reporting that lets the org run on evidence, not opinion — product usage/telemetry rollups, roadmap and delivery dashboards, VoC/feedback intake, and the tooling stack (roadmapping, backlog, analytics). Make the numbers that leadership and the board see trustworthy and repeatable. • Cross-functional orchestration. Be the operational bridge between Product and Product Marketing, Engineering, Customer Success, Sales, and Enablement. Run the dependency and commitment management across teams so cross-product ("connected program") work — which no single solution roadmap will fund on its own — actually gets coordinated and delivered. • Team enablement & scaling the rhythm. Onboard PMs into the operating model, codify the playbooks (launch, release, planning, reporting), and raise the operating maturity of the whole product org as it scales. • Timeline & commitment integrity. Own the portfolio's delivery timelines and the discipline that keeps commitments honest. Maintain the single source of truth for milestones and dates across all product lines; run the forecasting and milestone-tracking cadence; and surface slips early with impact and options ra