(EG0073) Senior Business Systems Analyst

Join   Nortal   for your next big adventure. We are   seeking   a   Business Systems Analyst with a strong focus on Marketing Operations, Data Management, and System Integration. Why join   Nortal • Say Goodbye to Micromanagement:   We   champion   autonomy, open communication, and respect for diversity as our core values. • Outcomes Over Hours:   We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being. • Vibrant Community:   Join our close-knit LATAM remote team and connect through tech talks, virtual coffee breaks, and team-building activities. • Support from Day One:   Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth. Our benefits   ✨ • Competitive USD salary. • 100% remote work:   While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM. • Paid   off   &   national   holidays:   Take   the   time   you   need   according   to   your   country’s   regulations   while   receiving   your   full   salary. • Sick leave:   Focus on your health without   stress. Take the necessary time to recover and feel better. • Annual   credit:   Spend   it   on   the   perks   you   love   to   enhance   your   work-life   balance. • Team-building activities:   Join us for coffee breaks, tech talks, and after-work gatherings to bond with your   Nortal   family and feel part of our vibrant community. • Birthday off:   Enjoy an extra day off during your birthday week to celebrate in style with friends and family. About the project As a Business Systems Analyst you will work closely with business stakeholders and technical teams to analyze processes, gather requirements, support data migration initiatives, and deliver technology-driven solutions that improve business efficiency. What   you’ll   do • Analyze and document business processes, workflows, and functional requirements. • Collaborate with Marketing, IT, and Data teams to identify business needs and improvement opportunities. • Support marketing technology platforms, CRM systems, and enterprise integrations. • Participate in data migration, data mapping, validation, and system integration projects. • Create functional documentation, including BRDs, FRDs, user stories, process maps, and acceptance criteria. • Facilitate stakeholder meetings, discovery sessions, and requirements workshops. • Perform data analysis and quality validation to ensure accuracy and consistency. • Coordinate User Acceptance Testing (UAT) and validate solutions against business requirements. • Identify project risks, dependencies, and opportunities for process optimization. • Support system deployments, digital transformation initiatives, and cross-functional project delivery. What makes you a great fit   🎯 • 5+ years of Business Systems Analysis: Experience gathering requirements, analyzing business processes, and translating business needs into functional solutions. • 2–3+ years of Marketing Operations: Experience with marketing workflows, CRM systems, marketing automation, or marketing technology platforms. • 3+ years of Data Management & Analysis: Experience with data validation, mapping, reconciliation, and data quality. SQL knowledge is highly desirable. • 2–3+ years of System Integration & Data Migration: Experience supporting enterprise integrations, data migration, and system modernization projects. • 4+ years of Functional Documentation: Experience creating BRDs, FRDs, user stories, acceptance criteria, and process diagrams. • 2+ years of UAT & Solution Validation: Experience coordinating testing activities, validating requirements, and