Senior Manager, Field Readiness

Reports to: VP, Sales Enablement  About Axiom Axiom, a leading global marketplace for on-demand legal talent, is leading a revolution in the legal industry. The Axiom model disrupts the traditional allocation of work to law firms and in-house teams. By matching highly credentialed lawyers and legal talent with legal work across industries and practice areas, Axiom enables clients to become more agile and efficient and empowers lawyers and legal talent to pursue more of the work they love. Axiom serves over half the Fortune 100 with market leading NPS ratings from both its clients and employees. Role Summary improving seller execution and accelerating readiness across designated segments of the business. Embedded closely with the field, this person will develop a deep understanding of business priorities, performance trends, customer dynamics, and the day-to-day realities of our sellers. They will identify where execution is breaking down, uncover emerging risks and opportunities, and translate those insights into practical, targeted enablement solutions. This role serves as both an extension of Enablement into the field and the voice of the field back into Enablement—ensuring our programs, tools, messaging, and learning experiences are relevant, actionable, and connected to the needs of the business. This is a hands-on role. The Senior Manager, Field Readiness will diagnose needs, architect solutions, build content and learning experiences, facilitate programs, and measure whether those interventions are changing behavior and improving execution. What You’ll Do Partner with the Field • Build strong partnerships with sales leaders, frontline managers, sellers, and cross-functional partners within assigned segments. • Develop a deep understanding of segment priorities, customer dynamics, seller workflows, performance expectations, and business challenges. • Maintain a regular presence with the field to understand what sellers and managers are experiencing in their day-to-day work. • Serve as a trusted enablement partner to sales leadership, bringing both a field perspective and an objective view of performance opportunities. Diagnose Performance & Readiness Needs • Use field observation, performance data, call intelligence, manager input, seller feedback, and other available insights to identify execution gaps, risks, and opportunities. • Look beyond requests for “training” to diagnose the underlying behavior, skill, knowledge, process, messaging, or adoption issue. • Identify patterns across teams and translate field observations into clear, actionable enablement priorities. • Establish an ongoing field-insight cadence, bringing emerging themes and needs back to the broader Enablement organization. Design & Build Enablement Solutions • Translate business and field needs into practical enablement interventions designed to improve seller behavior and performance. • Design end-to-end learning journeys that combine live learning, self-paced content, practice, reinforcement, manager involvement, and point-of-need performance support. • Develop bespoke programs and workshops to address the specific needs of assigned sales segments. • Tailor global enablement programs, messaging, tools, and resources to ensure they are relevant and applicable to individual segments and teams. • Build high-quality facilitator-led and digital learning experiences, including workshops, e-learning modules, job aids, playbooks, practice activities, and other performance-support resources. • Apply adult-learning and instructional-design principles to create practical learning experiences tied to specific seller behaviors and business outcomes. Facilitate & Activate • Facilitate engaging, highly practical learning experiences for selle