Solutions Engineer - French Speaking

About ROLLER ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes. But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way. We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER! About the Role The Solution Engineer owns the end-to-end pre-sales process at ROLLER, commercial and technical. You partner with Account Executives to qualify, progress, and earn new business, while simultaneously running the technical validation that gives prospects the confidence to buy. What sets a ROLLER SE apart is the combination. You carry the commercial rigour of a quota-carrying rep; MEDDICC discipline, value-based discovery, and business case ownership alongside the technical credibility to design and deliver compelling solutions. On the most complex deals, you'll have access to a Solution Architect as a force multiplier, which frees you to stay focused on the commercial motion where you create the most value. In this role you will support ROLLER's growth across the French market, engaging prospects and customers in French while collaborating with our wider EMEA and global teams in English. What You’ll Do • Champion MEDDICC qualification across your pipeline: identifying Economic Buyers, mapping Decision Criteria and Process, surfacing Implicated Pain, and maintaining a clear, honest view of deal health at all times • Lead technical & value based discovery with prospects, diagnosing operational and revenue pain points and connecting them explicitly to the value ROLLER delivers • Own the technical pre-sales process: running tailored product demonstrations, managing technical validation, and handling integration and configuration questions across the standard deal motion • In support with the AE, and our Business Value Consultant, present ROI-led business cases framed in the language of the Economic Buyer; revenue growth, cost reduction, and operational efficiency, not feature lists • Own competitive positioning in live deals, handling objections and neutralising competitor narratives with confidence and evidence • Partner closely with Account Executives on deal strategy, account planning, and executive engagement — presenting alongside them to C-suite stakeholders when the deal calls for it • Engage Solution Architects on your most complex, high-value opportunities. You'll brief them in, stay close to the commercial thread, and ensure technical depth doesn't slow the deal down • Respond to RFPs and RFIs, owning the commercial and functional positioning while leveraging SA support on technically deep sections • Collaborate with Customer Success on expansion and upsell motions with existing customers, applying the same qualification and value-selling approach to growth as to new logo. • Maintain clean pipeline and activity data in Salesforce, contributing to forecast accuracy and deal visibility • Feed commercial insights; win patterns, loss reasons, and compet